Sleep Inn & Suites Douglas

Ugh. Walls are thin so very noisy. They are blaring Fox News in lobby and breakfast area so if you like politics with your stay this is the place. Carpet dirty, stained in the room. Gentleman running the breakfast area was very nice and doing a good job.

The room was clean and comfortable. Bed was comfy. The location is right near the river. Easy on and off the highway. Gas stations all around. Restaurants and fast food in walking distance. Unhealthy breakfast, the same thing, everyday. Coffee is as light as hot water. Desk people are nice and friendly. It’s noisy. You can hear everything that’s going on everywhere in the motel. Plenty of parking. Plenty of hot water and water pressure.

My husband has stayed at this hotel on and off for several months now. He has been working in Douglas the area. He has told me over and over again how rude the employees are. I believed him, but this afternoon I got to experience it firsthand. He was on the phone with me, when there was a knock at the door. He answered the door. I heard the house cleaner say that they were there to clean the room. He asked if he could just have two more minutes. She said no. We clean it now or we just give you these sheets. His reply was, wow, you're rude. He has more details on the rudeness that happened with the employees at that hotel. He would stay elsewhere but his company arranges his hotel stay so he has no choice. If you're reading this review, you do have a choice! Spend your money at a different place where people actually care about your stay.

The breakfast lady, Freda was very friendly & helpful! She was so kind to the grandkids! Stephanie that checked us in was understanding & tried to accommodate all our requests for our room. So the staff was fantastic! The hotel needs updates! Our window didn’t lock properly & the room smelled musty!

Stayed here with our family(two adults, two teens, and a toddler.) we were very impressed with the size of the rooms, cleanliness, and the breakfast. Breakfast had so many options, including waffles! The staff were helpful and kind. We would definitely recommend!