Fairfield Inn & Suites by Marriott Charleston

I am a Marriott Platinum Elite member and have stayed at this property several times while traveling for work. The hotel is clean and the Olive Tree Cafe is one of my favorite restaurants that is across from the hotel. I would highly recommend this property and their staff. I accidently left my suit behind and Melissa from the front desk was extremely helpful in locating it for me and providing options to get it back to me. I continue to be impressed by the Fairfield Inn & Suites Charleston.

The hotel has been remodeled nicely and is clean. Service was very good. Breakfast was typical Fairfield, which is OK. The location is convenient right off the highway and near a very good Mexican restaurant. Room was comfortable. We would stay again.

Stayed here one night for a soccer tournament. The hotel is in a very odd location with little else around. The front desk staff was courteous but customer service wasn’t top priority. The staff managing breakfast however were very customer friendly and helpful. The room was fine and relatively clean although there was a used wash cloth hanging with the shower curtain. The room smelled a bit musty but bearable. My bed was very/noticeably slanted. If I had to stay another night, I would have had to move rooms. Glad it was just a one night stay. They had ev chargers which was a definite plus for me and my EV.

Although not a new hotel, it has been lovingly remodeled and perfectly met our needs. So many thoughtful features. Comfortable bed, plenty of hot water & great water pressure in the shower, thirsty towels, huge & modern TV. Our room was spotless thanks to Sierra. Lisa at check-in welcomed us warmly and gave suggestions for places to visit. Connie, the breakfast hostess was friendly and kept everything tidy and well stocked, dining room spotless, and still had time to visit. It is evident that Sierra, Lisa & Connie love their jobs and have been well trained in customer service. Although this hotel doesn’t have a pool, take your room key, go next door to the Holiday Inn, and check at the front desk. They will let you use their pool. Sweet!

Very clean and the front desk was super friendly and accommodating. Located close to the port (we had a cruise planned the next day) and had plenty of restaurant choices in the area. Felt safe. I know that people unfamiliar with the area sometimes worry about this - well you don't have to worry at this location!