Days Inn & Suites by Wyndham Madison

This is a beautiful place and convenient location. Staff are friendly especially a young man called Bryt. He received us warmly and made us feel at home. The place is clean and facilities in general are up to date. Felt comfortable staying here and will come again in May.

Clean, comfortable room, microwave and fridge, friendly, super helpful staff, great location! I'll definitely stay here again in the future.

We have never stayed in Madison before and this was a very pleasant stay. Will stay again if we are in the area.

We arrived and checked-in for our son’s graduation and was greeted very kindly by the person at the front desk. A nice exchange of pleasantries where we told him we have two rooms and our three daughters (two adults, one minor) are arriving about 15 minutes behind us. We received the two sets of room keys, each room would have two full beds and could each sleep four people. He apologized that the rooms weren’t on the same floor. Our three daughters arrived and we went to dinner. When we came back from dinner that same person was still at the desk and we asked for the wi-fi password which he gave to all of us. My daughters went straight to their room and went to bed (no loud music, no party). At 12:33am we were awoken by texts and a call from our daughters that some crazy person was banging on their door telling them to open up as they had too many people in the room. They didn’t open up the door and the person attempted to open the door but they had the security latch set so they couldn’t access the room. I ran up to the third floor and my daughters were shaken but ok. The lady was gone but I went on a search to find her and confronted her on the second floor. She was dressed in a Days Inn shirt and said she was an employee. I asked her what she was doing banging on my daughters door in the middle of the night and trying to enter their room. She told me that there were too many people in the room. I told her we checked-in and told the front desk that we had our daughters with us and there was no issue at the time. I then asked how she knew there were three young women in that room. I never received a clear reply from her. I told her I was going to call the police as I couldn’t believe this happened and was not certain she was an employee of days in (despite her wearing the shirt). She agreed to leave my daughters alone and I didn’t cal the cops after confirming she was an employee (I saw her check someone in just after our confrontation). Needless to say, no one in our family could get some sleep that night. In the morning I got dressed for the graduation and went to the front desk where this woman was still working. I asked for a manager and explained the entire situation in front of both of them. I also sent an email to the GM and Asst GM (their business cards were at the front desk) walking them through my experience. We went to the graduation and then had lunch. When we returned to the hotel my daughters said they were not comfortable staying another night in the hotel as they didn’t feel safe. As there were no other available rooms at nearby hotels we checked out and left. I still haven’t heard back from the hotel.

Nice place to stay. Easy to find. Close to the Medical Clinic I needed to be at. Place was clean, staff was friendly, breakfast was what I expected from any Days Inn. Pool and hot tub were nice and clean. There was a bit of highway noise, white noise helped a lot in covering it up.