SpringHill Suites by Marriott Seattle Issaquah

I stayed at the Springhill Suites in October 2024. Just 5 hours after check out, I realized I left my new down pillow at the hotel. I contacted the hotel and they advised me that they did have the pillow and I would need to send a shipping label to an email address. I have received 2 different email addresses from the front desk agent and have emailed both of them but still have not received a response. I just want my pillow back!

The hotel itself is ok but there is no housekeeping even if you request it, and this has been the case both times I’ve stayed here. Not sure why they even give you the option. Also they charge you daily for parking, just fyi because that was a surprise. Will not be back.

They don't tell you you have to pay for parking when you book a room. It's absolutely outrageous as no other hotel in this area charges for parking. This is Issaquah Washington not Los Angeles or New York. It's just a $16 charge they casually slide in there when you check in. This is just part of their bottom line and they think they can get away with it because of the premium prices they charge their clientele are accustomed to paying for parking. I used to stay here years ago but I forgot about the parking scheme. As I recall I never used to pay for parking and they don't tow anybody who parks I'm their lot. A hotel employee just confirmed with me they don't tow people who don't pay for parking so I would just tell them you don't need parking. I'm a business owner I know about the towing laws and this hotel does not have legal compliance to win in a court case even if they did tow your car. This hotel charges a premium price however in other reviews you can see that the beds are not comfortable. I'm sitting here at 7:30 a.m. not able to go back to sleep. I woke up at 6 am with an aching back and decidedto get breakfast an hour later. Hoever it is the standard low budget hotel "continental breakfast" with the foam-textured instant watery eggs and link sausages. Or you can have cereal or Dannon yoghurt. The AmPm gas station has better coffee than this hotel. Luckily I brought my own coffee. When my daughter wakes up we're just going to check out early and find a restaurant. This time I needed to do a bit of laundry and it was an absolute joke with the washing machine not actually getting my clothes fully wet. I've never seen a washing machine like this in all of my life. Now we have to go to a laundromat tomorrow which is going to change our plans. This hotel is nowhere near worth the money they charge. There are so many other good options in the area that charge about half as much and I'll bet they're washing machines work and they don't charge for parking. Some of these reviews on here look very suspicious I doubt they are from real guests. I work in internet marketing and I would bet everything I own that many of these reviews are created by their marketing company. Also usually when you pay this much for a hotel you don't have to deal with cigarette smokers however almost every time I went out to the parking garage I was met with cigarette smoke. Most time that I used the elevator I could smell latent cigarette smoke. Someone please explain to me how a $275 a night hotel room with $16 parking serves this "quality" of food. If you want a nicer hotel there are a few in Redmond which is a town very close to Issaquah. I can guarantee you they don't serve these institutional watery mystery foam eggs for breakfast.

Hotel was great! Room and other areas of the hotel were clean. Room was good size and would be great for remote work. Breakfast was your typical foods. Nice that they now have a lounge! Parking was terrible. They should not be charging $16/night for that. If I knew I could park elsewhere, I would.

Friendly staff and what seems to be a new hotel. We had a huge room that seemed to be new. Our only complaint would be the smell of the room. This location was very convenient to the location of our meeting. It was very easy to navigate to food options and to our meeting destination. We had an end room and it was very quiet except for a brief moment when fire trucks ran by. We would definitely stay here again in the future.