Red Roof Inn & Suites Stafford VA

I am a member. Member # 6006331452. I like to express my self to let this company, Red Roof Inn know that I’ve been coming to stay at the Red Roof Inn for many years now. I must tell you that I’m very comfortable when I stay here. The staff is very accommodating to me. I would like to express my gratitude to Ms.Denise Mason, who have been very professional in this business. When I arrive late nights she is on board and Ms.Mason take her precious time to make sure that I’m secure & she make sure that I’m comfortable in the room of my choice. If something is wrong at a room that I’m not comfortable with she assure to place me in a room that I am comfortable in. Ms.Denise Mason, have a way with her kind & sweet personality to make sure when I arrive sometimes late that I’m rest assured & placed in the right room that I booked prior before I come. Always Janet & Scott are professional & expertise in their work here at Red Roof Inn, has been very accommodating with my stay here. They also make sure that I’m comfortable in my room with my stay. With this team at Red Roof Inn, that this company hired they all are the perfect people at this location #395. They all need a raise or a money bonus in their pay that I observed as a continued customer here at the Red Roof Inn, in my opinion. I hope & wish that they get whatever this company has to offer them. More better pay. They deserve it all!

I must say that I come me and my grown son to this one Red Roof Inn, 153 Garrisonville, Stafford, Va 22554 all the time when I visit Stafford Va. I Stayed there September 3rd checked out September 14th, 2024. Janet and Scott is the Best. They are very professional. Both Janet and Scott are accommodating when I come to stay there. I come all the time and Both of them are alway the same. When I need help with my stay Both Janet and Scott make sure my stay there is well kepted. And that I’m satisfied. Both of them make me comfortable with my stay there. I definitely recommend Janet and Scott with the honorable employees of the year. Both Janet and Scott need a greater pay raise! Thanks for Janet and Scott for the great work they do at Red Roof Inn, 153 Garrisonville Stafford Va. 22554. That’s like my 2nd home

Not your average Red Roof ! Everything is being updated. Rooms look great. Housekeeping team is amazing. Clean, updated , and very comfortable room for the price. Clean property! Front desk team is really polite and helpful. The manager is so kind and nice. She definitely deserves recognition!!!!

Bugs would be in the room, giving us a room with a broken jetted tub (what's the point of booking us one of those if it doesn't work?), there was gunk that you could feel on the floor even with shoes on, and manager was overly dramatic and rude. Will not be staying here again.

DO NOT STAY HERE! My brother came from out of town so I had stayed there before a few years back and it was very nice,clean amd comfortable. This past weekend we came Friday till Monday and we were going to pay Monday again but unfortunately, because I was 3 mins late for check out, the manager on duty that morning caused us to decide against it and stay elsewhere. I was getting my purse to go to the front and pay and a loud pounding was at my door. I thought maybe there was an emergency like a fire in the building or something worse. Turns out it was the manager and she was extremely rude and disrespectful. Obviously I was irritated about how she pounded on the door,but we didn't want to have to pack up and go elsewhere so we decided to go ahead and stay again but there was no way I was going to pay after she said "give me your card and ID." I still kept my cool based on the fact thay she's an elder. Maybe late 50s early 60s. Then she asked me if "I had a problem or something to say." I expressed my frustration with the pounding and she said "well I'm the manager and I have every right to pound on the door at check out time,and if you don't like it you can get your stuff and get out and don't come back." All because I was 3 minutes past checkout?! So I asked for my card back and she said good,get out. So I went to my room we packed up within 2 minutes but I was missing an earring. Upon looking for my earring I had to move things around and found piles of dust behind my bed,dirt under the nightstand,there's no box spring the bed is sitting on a black square of metal square with 4 poles holding the bed up. I let her know on my way out of what I found and that they should do a better job of cleaning especially for the price and she told me "oh well,you stayed so you must like it. I called coorporate and they as well were no help. I dont reccomend this place to anyone. Take your $95 and stay somewhere worth it!