Candlewood Suites Colonial Heights Fort Lee an IHG Hotel

This is by far the nastiest Candlewood I've ever stayed in! The walls, floors and stairwells are filthy! Our garbage disposal ran constantly until we found the breaker to shut it off. The icemaker did not work. Both were reported but nothing was fixed. The dishwasher is the wrong size for the opening. There is trash thrown all over the grounds and parking lot as well as the ground is covered in cigarette butts. Trains run directly behind the hotel about every 30 minutes...all day and night.

We stayed at this hotel twice during a recent road trip. We found it clean, comfortable and, despite the train that runs behind it, restful. Check in and check out were quick and easy. The room had a fully equipped kitchen which we appreciated. It was an older property but well maintained and everything was in good working order. We would definitely stay here again.

I agree with one of the other reviews, because we did not see anything mentioned when we booked... there is a train that runs behind the building. Even though we arrived on the early side, we were assigned to the back of the hotel and could hear every train go by.

My stay at ConfortSuites has been outstanding. The best part is MS. Sandra makes very good breakfast every morning amid COVID-19 going on. Thanks Ms. Sandra for taking us. I'll sure be choosing ConfortSuites next time.

We are halfway through a five week stay and it has been a wonderful experience! The staff are sooo friendly and attentive that I actually look forward to walking by the front desk to say hello. We originally had a single bed room, but realized quickly that for such a long stay, and with our two cats, we needed more space. I inquired about the switch, and they had a double room ready for us the next morning. It honestly feels like a small apartment. The rooms are clean, beds are super comfy, and the full size fridge, stovetop, and the additional small appliances available for checkout, makes preparing meals so simple. There is also a large desk, which we are utilizing as a kitchen peninsula/dining table. In summary, I would choose this place again any day! Now, there has been mention of the close proximity to the train tracks and the noise that comes with it. I can see how this would be an issue for some, but I grew up with tracks in my front yard, so I kind of feel at home. I can honestly say if it weren’t for being able to feel the slight rumble, (we’re on the third floor), I would never even notice the train.