Tru by Hilton Christiansburg

We had an amazing time at this hotel. Very clean, great staff and good breakfast. The only thing lacking was a microwave in the room. Other than that we had a great two nights day. Both mornings breakfast was hot and coffee was hotter. Enjoyed it.

Worst hotel experience ever. Would rate with negative stars if possible. Tried to change booking date from Thursday/Friday. To Friday Saturday a week in advance. Was told that saturday rate was increased to 200/night. Cancelled thursday and kept friday. Wife shows up with children and friday reservation cancelled. On previous stay, had to take out the trash in the lobby area because there was not sufficient staff. Avoid this hotel. Horrible management.

The front desk clerk seems agitated that she even had to be there. She was not friendly in the lesst. Her lips were pursed like she was disgusted. She did not speak above a mumble and only gave single or double word answers. She might as well have said, "Get the hell out." We would have felt just as welcomed if she had. I went to the lobby a while after checking in to get an ice bucket. You would have thought I'd asked her to knit a sweater. Everyone has the right to have a bad day, but at least try to be friendly!

New Hotel, only open 1 year. Rooms were very nice, no carpet, comfortable bed and pillows. Bathroom very functional, soap, lotion by sink, walk in shower, body gel, shampoo, conditioner. Refrigerator worked well. We were given 2 bottles of water and a bag of smart food when we checked in. Breakfast was basic, but served the purpose. Coffee and tea available 24 hours.

This is a brand new hotel- super clean and great staff! Good location as well, close to mountains, interstate, Virginia Tech campus, etc. Would definitely stay here again. The price is right too. Breakfast could be better, but for the price it’s fair.