Best Western Brigham City Inn & Suites

It was long 7 hour drive across The Bonneville Salt Flats from Winnemucca, Nevada to Brigham City, Utah. The Best Western Brigham City Inn was ok and we had a large room with parking close to the room. We stayed in Brigham city since it was a short drive away from the Golden Spike National Historic Park.

This is my favorite place to stay as I travel I-15. In particular, they are pet friendly while charging a reasonable fee. There is a nice grass pet area in back which is easy to access. Also I don't have to worry about a 25# limit. The rooms have always been very clean and the staff is always helpful. Though not far from the main road, my room has always been quiet.

Stopped here on our way to northern Idaho and on our way back to Las Vegas. Hotel was nice and quiet at night in decent shape. Nice to have breakfast at 6am as we started our drives early. Had our small dog with it had a nice pet area. Would stay here again. Neighborhood was safe had bikes in my truck .

Because of this hotel, I will NEVER fund staying at a hotel for my ill son and his family ever, ever again. They had bed and bathroom at Grandma's. I paid for a hotel so kids could use pool, he could use hot tub. Neither was available during any part of their stay. In addition, they were charge more than double prices quoted on web site, so I had to write him another check after he got home, when NONE of the advertised amenities were available. Even the side door closest to their room was constantly locked. This hotel is a cheating scam. If you want same amenties as Hotel 6, stay there. It costs less and doesn't promise what it refuses to deliver.

A typical Best Western with reasonable rooms but a disappointing stay. On the plus side, reception has a binder with menus for local restaurants. The negatives: there was a sign advising that the pool was not available and it seems from reviews that it hadn’t been available for some time. The room didn’t appear to have been cleaned properly - bits of dust on the floor and the bed was poorly made. The hotel had been booked in advance by our travel agent, but after we left we saw that they had charged our credit cards for the rooms twice. I phoned the hotel to be advised that there was a problem with the agent’s payment (this I found hard to believe since it’s one of the best agents in the UK). I contacted the agent late evening and the payment was reimbursed the following day. Great response from the agent, but no apology or explanation from the hotel.