The Westin Irving Convention Center at Las Colinas

We really enjoyed our stay at this hotel. Check in and out was smooth and easy, and they gave us a free voucher for breakfast since we're part of the Marriott Bonvoy program. The lobby was clean and modern with large windows, and they had chilled water with lemon, lime, and orange slices in it available for guests, as well as a small coffee shop and a hotel restaurant. Our king-sized bed was very comfortable. I liked that we had a bathtub as those are getting harder to find in hotels these days. The location is great - right next to the convention center and the Toyota Music Factory. There's a convenient DART rail system stop near the hotel, and we were able to take the train all the way to a Dallas Stars game and back. Good restaurants in walking distance, and the area felt safe. Our only glitch was that the hotel restaurant closed early for a private event, so our breakfast was cut short. I'd recommend checking the restaurant hours before you go. Overall we were happy with our stay and would definitely stay here again the next time we're in town.

My wife and I stayed at the Westin while touring Texas. It’s our 35th anniversary and as a Titanium level guest I requested any upgrades available. We were given a refresh suite that was very comfortable. It had plenty of space for us with a large bathroom comfortable bed and nice temperature control. I have to say our access to the lounge was really made by both Cyndi and Jarelle. Both of them were so nice and helpful. We could not have been treated nicer. The restaurant for breakfast was a great selection and service. The gym was well appointed and the location is great if you attend a local concert or convention, which we did not. Many thanks to the staff for a great stay all around. I would recommend this Westin to anyone looking for a business or relaxing visit

Another comfortable and special stay at this hotel. Christy the Asst. GM and Todd, GM hire the best employees: Cindy in Concierge room, Darrell at the bell stand and all of the front desk and frankly every employee understands customer service. The property is so clean. The workout room was crowded in the mornings as all of us are trying to get to work; however, there are ample pieces of equipment and located in a convenient place. The area is safe to walk around if one would want to walk outside after a workday. The food is superior. I would encourage one to order Tex-Mex. I want to come back for a weekend getaway with my husband. There is a nice lake with a walking path very close to the property. The lake can be seen by many of the hotel room.

Nice hotel with a convenient location. Plenty of restaurants and bars within walking distance. Rooms are modern, comfortable and clean. The front desk could have been friendlier and less robotic. The parking garage is a little bit of a walk, recommend utilizing valet. Overall, the stay was good.

I have visited Westin’s across the country and this was by far my worst experience. Our trip started off going well. Most Westin’s I have stayed at offer some sort of upgrade or perk for gold status however nothing was offered here. Which was ok. The hotel was nice enough, but the last night of our stay there was someone obviously having a party on our floor. We tried to ignore it but the later it got, the louder they got. It was crazy. I didn’t want to be a party pooper so we tried to wait it out. I finally called the front desk at 3:30 to inform them and they knew. Apparently “they rented out the entire floor for the party” umm no they didn’t as I am still on this floor with my son. They said we are probably settled in or they would move us to a higher floor. So we could pack up our room and move in the middle of the night but that nothing could be done. By the time I pack up my entire room and move it will basically be time to check out to start on my full travel day back to Washington. No sleep is not so impressive feature at a hotel. Why am I the guest having to call down to complain? If you booked a straight up rager on my floor that is planning to go until 5am (according to the front desk) maybe a call in the morning or during the day to inform us and relocate our room should have happened. I should have just flew home as our event had ended but we have never been to Texas and I didn't want to be exhausted after the busy week we have had here. Lesson learned. Irving has a noise ordnance that applies to hotels, but this Westin certainly is not enforcing that.