Candlewood Suites Beaumont an IHG Hotel

Not a good place to stay. Room smelled, soap dispenser in the shower was empty, only one wash cloth, opened bottle of lotion on the nightstand, no soap in the bathroom to wash hands, no forks in the silverware drawer, white paint splatter on the refrigerator and floor. There was a used coffee filter in the coffee maker.

I can't believe this hotel has a rating as high as it does. This was one of the worst hotel experiences we ever had. The room smelled like yucky fish when we first walked in. Not sure if there was a leak somewhere or what. When we got up the next morning, there was something like wet mildew all over us and our bags. The place was horrible! Never again!

My husband and I stay here 4 nights a week for work and I must say it’s clean every time smells fresh and clean kitchenette is perfect provided with outs and pans as well makes for saving a lot of money on eating out! Ms. Tamesha is here every morning shift she has been excellent with helping in every way possible from checking in and out to everything in between! She will surely brighten your day she makes the stay feel like you’re still at home! They have the best coffee rooms and staff it’s a pleasure staying here every week!

My place to stay when I arrive to Beaumont.!!! The staff is exceptionally kind and professional. Whenever I arrive my room is always available for immediate check-in, making it a smooth transition for me getting off work. As a satisfied IHG member, I must say Ms. Destiny and Cassandra has really set the standards high. Something I’ve noticed out of the three IHG hotels I reside in per week. Thanks for making me feel valued and the process smooth.

I would like to thank Tonisna, Tamesha and Shikira for the great customer service and getting me in quicker than expected it’s greatly appreciated!! Now I can get rest before a long exhausting shift!