Extended Stay America Select Suites Houston Sugar Land

The worst hotel i have ever stayed in my entire life.i wonder if there is any way to give a zero star.we came to the hotel for checkin and there was noone to attend the customer.we waited almost 45 minutes outside the hotel when it was raining outside

Worst hotel I've ever stayed at. There is NEVER any staff at the front desk as you walk by. The towels are dingy and not white. The bathtub was filthy upon arrival. Their brochure has a picture of a swimming pool however it's not available to use? There are no trash cans anywhere on the premises to throw trash away. I felt bugs crawling on me while I slept. I will NEVER stay at this hotel again or recommend it to anyone.

The key doesn't ever work so don't pee your pants trying to get the door key card to work because it never worked without going back to the desk and having it updated , and there's no trash can or coffeemaker in the room the breakfast is a cold mini muffin from a bulk supermarket, but I felt safe and altho everything needs remodeled it was basically clean .

So when I checked into this location, it was kind of late so I was tired I have been traveling. I wasn’t aware that I was supposed to have a sofa in the room so the first room they gave me was really dirty. so the lady showed me around and I chose a room on the third floor, which was a handicap room and choosing that room we had issues with the toilet not flushing there was cannabis left on the counter. There was dirty stuff on the walls. The hot water was so hot in the sink but not hot in the shower. My 11-year-old son got stuck in the elevator for 20 minutes, and even though I have pictures showing how I left the room and took pictures of how the room was dirty and had damage before we came in the room I was told that my family damage the wrong, but this was only after I made several complaints only after I wrote a review that was not so great and I attempted to do five more days because I didn’t have a choice This place is horrible. The people are horrible the grab and go. Breakfast is horrible. It’s a very ghetto low-grade place and I would not recommend you going here unless you absolutely had no other choice. And I have photos of the room after I left , the trash bags on the coin I even took. This is total discrimination. The pictures I posted are after our stay. I have more for soon as we checked in

I made the mistake of opting for an inexpensive room and paid the price with my health. I should have known that I made a mistake as I walked down the hall way and saw obvious evidence of repairs, renovations, and makeshift solutions. After three attempts to alert management, I was told that my observations were incorrect. Apparently, the mold that I clearly saw on the ceiling over the bathtub was not mold, but rather a lack of caulk between the bathtub and wall. You can imagine my relief that no mold was present, along with my silutaneous concern that I have lost the ability to tell up from down. I quickly ran outside to see if the sun had began residing below my feet while grass grew above my head. Once again, relief that I could still accurately decipher the difference between what I see above my head and what I see below my head, washed over me along with simultaneous concern that I was dealing with a level of incompetence riveled only by those in charge of serving frozen food after midnight and those appointed to run our federal government. The final insult came by the way of deafening silence as I waited for a representative of high enough position to contact me, if for no other reason than to ensure that I wasn't operating heavy machinery while in my new found state of altered perception. Certainly, a person that has lost the ability to correctly perceive what is above their head from what is below their head should not be driving a car, or even venturing out into public spaces. I am disheartened to tell you that as I sit here watching the grass grow above my head and the birds fly below my feet, no efforts have been made to contact me. Given my altered state of perception, I feel compelled to involve a third party for the benefit of future guests. In addition, my growing concern that the entire Extended Stay America organization has fallen victim to the same psychosis responsible for my altered state, thus causing them to look upwards as they reach for a telephone or computer when attempting to contact me, is more than enough grounds for a welfare check. I would do this myself, but I fear I might injure myself and others as I struggle to see stoplights on the ground and lane dividers in the sky. Fear not, as soon as I figure out how to take a leak in my toilet that has oddly repositioned itself on to the ceiling, I will determine the appropriate agency to report my suspicions of mold, incompetence, negligence, and utter disregard for the welfare of their guests. I suspect that multiple agencies will qualify for receipt of my findings. If deaf ears persist, I will dust off the old MOPP gear, secure an Uber, and perform a little lone wolf recon. Code name: FUBAR! Objective: Identify sh**birds ROE: Speak slowly and use small words Risk Assesment: Potential loss of all faith in humanity Enemy Position: Fortified in stupidty, armed with excuses of mass distraction, emboldened by apathy and complete lack of pride Additional Intel: Embedded asset reported "Don't waste too much time, they won't give a s**t. They can't tell their head from their a$$. I mean literally! These people don't know the difference between up and down. It's a lost cause." Wheels down at 0900!!!! Signing off, Whiskey. Tango. F**K.