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Tru by Hilton San Antonio at the Rim

5639 Rim Pass San Antonio, TX 78257

5.0

Guest Rating

11 reviews
pet fee
$50 pet fee
pet allowance
2 pet maximum per reservation
pet size
75 lb. weight maximum

Tru by Hilton San Antonio at the Rim is happy to welcome your pets with open arms. You may bring up to 2 pets, weighing up to 75 lbs. per pet. A pet fee of $50 per stay is collected by the property upon arrival and provides for additional cleaning and amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Enjoy peace of mind knowing your pets are welcomed and cared for at Tru by Hilton San Antonio at the Rim.

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What People Are Saying

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MLQ1022

4 months ago

4/10

Disclaimer: i was never supposed to stay here. I was booked into the other Hilton property next door but there was a water pipe break and some rooms flooded and since i was the last to check in that day, i got the boot. That property booked me at this Tru property. It was only supposed to be for one complimentary night and then i could go back to the other hotel but i honestly didn’t want to switch hotels again. I should have gone back to the other hotel. Tru is so basic, the furniture feels lower level than IKEA (sorry IKEA), the ā€œdeskā€ was about 12 inches depth, and the water pressure was non existent. And there was a musty smell, surprising for a newer property. I will not be returning to any Tru property.

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E1963CBjoshuar

5 months ago

4/10

We stayed here for a quick get to Fiesta Texas. We have stayed at Tru hotels before and this one did not live up to others we have stayed at. First, the good. 1. Great location. It’s about 5 minutes from Fiesta Texas and tons of shops and restaurants near the hotel. 2. Staff was friendly 3. Hotel was clean 4. Free electric vehicle charging. We drive a Tesla and this was very convenient. The bad: 1. The shower. Not good at all. Water pressure was non existent. Temperature was not great either. 2. Some parts of the room/hotel seemed a bit run down. Our room had peeling wallpaper and areas of the hotel had a funky smell. 3. Pillows were paper thin and the bed was a bit hard. Overall, the hotel did the job for just a quick stay, but didn’t live up to the standard of previous Tru hotels we’ve stayed at.

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HouTexasGal

a year ago

8/10

This is a new hotel and a great place. We went with our family for a birthday weekend and the staff was helpful and we had a great time. The pool water was a bit chilly but nice an clean. We visited Fiesta Texas, which I might add, never again, that place makes you die of thirst.

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ang3ldu5t

2 years ago

6/10

Spent one night here since we were in town for a friend's birthday. The Tru hotels are a more streamlined hotel that are a little bit cheaper than the other Hilton brands (I got it with 35K points). I don't understand the reviews who say rooms are small and don't have closets -- you can read all of that in the room descriptions, so you can't ding them for that. The room: Clean and efficient. The bed was firm (my boyf said it was too hard for him) but it was fine for me. Bathroom was bright and had good water pressure. I really liked the lemony scent of the bath products! The only odd thing is that when you squeeze the soap dispenser it still has a few drops after you stop so you have to clean that off the counter. We traveled with our dog so it was nice having a pet friendly room on the 1st floor. I chose the room right next to the side exit door, which is perfect for taking the dog out. The biggest issue we had was that when we came back to the hotel that night (around 11 p.m.), the parking lot was completely full and people were parking on the side curbs, etc. The security that was working that night said he couldn't do anything about the people who took over 6 spots to park their truck + trailer. It was frustrating, to say the least. We ended up parking next door at the other Hilton property, but we made sure to ask that desk just in case. They should really figure out this situation or have a direct partnership with the Home2Hilton nextdoor to help with spillover. Breakfast was the usual, make-your-own waffles, cereals, breads, scrambled eggs, etc.

Pet Policies

Yes, Tru by Hilton San Antonio at the Rim is very pet friendly.
Tru by Hilton San Antonio at the Rim welcomes 2 pets per reservations
Tru by Hilton San Antonio at the Rim welcomes pets up to 75 lbs. There are no breed restrictions.
Tru by Hilton San Antonio at the Rim does allow cats.

Pet Fees

Tru by Hilton San Antonio at the Rim has a $50 per stay pet fee.

Pet Amenities

Yes, Tru by Hilton San Antonio at the Rim has a nearby pet relief area within walking distance.

Where You'll Be

5639 Rim Pass San Antonio, TX 78257

Important Information

Policies

Check-in: 3:00 PM

Check-out: 11:00 AM

Optional Extras

Covered self parking fee: USD Free

Pet policy details:

  • Number allowed: 2
  • Weight Limit: 75
  • Fee: $50 per stay
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Featuring 3-star accommodations, Tru By Hilton San Antonio At The Rim, Tx is located in San Antonio, 1.1 miles from Six Flags Fiesta Texas and 2 miles from The Shops at La Cantera. The property is around 16 miles from Sea World San Antonio, 16 miles from The Alamo and 16 miles from Ripleys Believe It Or Not Museum. The hotel has an outdoor swimming pool and a 24-hour front desk. Henry B Gonzalez Convention Center is 16 miles from the hotel, while Tower of the Americas is 17 miles from the property. The nearest airport is San Antonio International Airport, 11 miles from Tru By Hilton San Antonio At The Rim, Tx.

pet fee
$50 pet fee
pet allowance
2 pet maximum per reservation
pet size
75 lb. weight maximum

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Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
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