Motel 6 Mineral Wells TX

The staff is very professional and helpful. If you asked a question they answered without making me feel inferior. I will stay again in the future. I felt like a valued person. I felt like a member of the family. Gwen and Lisa are very good at their jobs.

Gwen and Lisa were both amazing! They were quick to fix any issues that we had. The entire front desk staff was friendly and efficient. Housekeeping is always quick to get whatever you need. Room was bigger than expected. Plenty of room for all of us. Coffee is always hot and there are snacks available behind the counter.

The staff was so friendly and welcoming Lisa and Gwen had several recommendations for local spots to eat at and shop local! They were always so kind to us! Rooms were clean and smelled fantastic! Fresh towels and whatever else we needed as requested! We definitely will be returning!

Great experience. Everyone and everything was wonderful. We will be back for sure. I have not one bad thing to say about this hotel. The beds are comfortable, the rooms are huge, very hot water, everything worked perfectly. We plan to stay here every time we come to mineral wells and we will tell our family and friends to stay here as well. If for any chance you do have an issue the girls at the front desk will fix it right away with no problems.

The lobby had a broken piece of granite as a reception desk. It was taped together with what appears to be electric tape. The lobby had furniture randomly placed. The dining area had a empty vending machine sitting near the center of the room. The floor was filthy with food stains. The guest lobby bathrooms (male and female) had a hand written “out of order” sign on them. Looking through the door of the fitness room revealed a room full of random items. Non of which was fitness equipment. No lights were on in the common areas. There was a random male teenager roaming about. Bumped into to me 3 times during the course of my very short stay. Following me on the elevators going outside then coming back in. 1st room key card would not work after getting a new key card 3 times a new room was assigned. The receptionist blamed me for keeping the key card too close to my phone. That did not happen. As a frequent traveler I know better. The 1st room smelled of old urine. The room itself was dis shelved. The couch cushions out. On the arms of the sofa. We ask for a different room. The next room …. The smell was better. The couch cushions again out on the arm of the sofa. Each piece of wooden furniture was broken and or delaminated. Brown substance smeared on the wall. Holes in the black out curtains. The bottom of the sheer curtains had a black substance on the bottom 1-2 inches. We thought we would make the best of if it and attempted to stay. A quick check of the mattress edge reveled black short beard hairs all along the edge. But I did NOT note the tell tale signs of bed bugs. The wifi did not work. The tv did not work. My husband put in a desperate call into the hotel next door to see if indeed they were sold out as their website stated. They had a room for us. So we promptly requested a refund and went next door.