Budget Host

The room in Hudson, Fl. smelt like cigarettes, no hair dryer, large gaps in the door, curtain falling down off window. Large holes in the walls; caulked over but not painted. First and last time. We paid full price for this room, definitely not worth it. The refrigerator did not work, water all in the bottom, and rusted out on the top.

Room door lock did not work properly, fire hazard. I HAD TO CLEAN THE TOILET!! WIFI doesn't work, a/c fan comes on but no cooling. Owner doesn't think guest is important enough to follow up on complaint

Not advised that the central A/C was broken. There was a portable A/C in the room which did not cool the room until 3 or 4 a.m They could have moved us, but why? All rooms had the same portable A/C. They said the room would have a window. It did, but the window looked out to an internal hallway. Why would you even put in a window? I sent the manager an email and should have been given a partial refund, but no one ever responded. Would never stay there again.

I checked in, Room 305, opened the bed and found hair and lint and ruffled sheets; so tired decided to check the other bed and hope it was changed, it was not. That one had sex stains and hair. Called the clerk to come & see the evidence, they got a key to an empty room next door, Room 306. I said, "let's check the beds before I move my stuff." We did and those two beds had ruffled sheets and were full of food crumbs and a couple of stray hairs. I was totally grossed out, but it was late, I was tired and the other two hotels I called were full. The clerk who seemed a little put out offered the third room. She went to check it and said it was clean and committed to telling management of the issues in the morning before leaving. I moved to that room, #308. When I got into the shower the next morning, I noticed that there was black mold all around the inside of the shower door and the shower door was held together with duct tape. When I went to the front desk to check out, I asked for the manager. Not available. I asked if the clerk on duty had been informed of the events of the night before; she had not. I relayed the info and added the mold and duct tape info. The clerk immediately said, "that is not true". I said 'You are calling me a liar?' I mentioned that I took the night clerk and showed her. She did not apologize for the gross rooms, she did not apologize for calling me a liar. I left my name/# for the manager to call me, no call. Surprise surprise. I called the main Rodeway number and told them of the problem and my treatment. They said the only thing they could do was give me points toward a room in the future if I signed up for their rewards program. I did. I just got home from my trip and decided to check on my points. There is no record of my rewards sign up or any points. This was through the umbrella group, Choice Hotels. DO NOT STAY AT RODEWAY INNS IN TRINIDAD, CO OR ANYWHERE FOR THAT MATTER. I have determined this must be a regular occurrence at this location, due to the lack of caring of any kind. The clerk said, 'well, did you sleep there?' That was her response to my being given TWO dirty rooms with FOUR dirty beds and a moldy shower. yuck.

This was a nice room. It was clean but a little older. The only thing was the TV was placed in front of the beds and made it hard to see the TV from the couch. The front desk personnel were very accommodating and helpful. For the price I paid for the room I am happy. I would stay here again.