Red Roof Inn Houston East I 10

the people were kind the room was big and comfy it was very clean and refreshing had a free brecfest the check-in proses was easy the pillows and the bed where comfy a nice lobby with TV the hallways were clean.

This was the absolute worst experience I've ever had with a hotel. The room stank, literally. The floors were coming up. The furniture was old and stained. The phone was not even connected to anything. There was no coffee pot, so I asked for one (the website ways every room has a coffee maker and a blow dryer. My room had neither.) The attendant brings a time maker to my room, on a tray that had dead bugs on it! The inside of the coffee maker was filthy, as was the outside. See photos. The tv remote was taped together. The microwave was unusable. It was HORRIBLE! The staff did not wear masks. It was clear the room had not been cleaned. The floor was filthy. There were people hanging out in the parking lot, loud and partying all night.

Andrea helped me with quite a bit. I don't know if I would have rated the hotel 5 stars if it wasn't for Andrea but with her there I felt like I had to. Thanks for everything, would definitely recommend.

My review is about the front desk person named Johnnie. She was very helpful, considerate, and had a great attitude. I got in late and was tired, but Johnnie made the check-in process run smoothly and quickly. Thank you Johnnie!

Very Nice,friendly,every staff great people,very centered near to everything you possible need.Very clean,and pet friendly a thing hard to find in Houston Texas itself.Special thanks to Andrea great person very friendly.