11730 Katy Freeway Houston, TX 77079
Excellent
2028 reviewsEmbassy Suites by Hilton Houston Energy Corridor is a quality pet-friendly hotel in Houston, TX. Embassy Suites by Hilton Houston Energy Corridor welcomes 2 dogs up to 75 lbs. with a pet fee of $75 per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!
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ESA & support animals
Travel with your support animal - no pet fees, ever.
Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
joshwW8236ER
3 months ago
10/10
Great Experience like usual!! Always the best customer service. Yousef at the front desk was amazing. Professional, courteous and very personable. He made check-in so smooth. Room was excellent. Then checked in with Yolanda in the afternoon about a question and she of course helped immediately. Yolanda has always been above and beyond since we have been staying at this location. Great breakfast and once again the head cook/chef was personable and making sure everyone was enjoying their breakfast. Great job by all! Also the Housekeeper was super nice and we made sure to take care of her for having to clean our mess. Didn’t catch her name but she was great.
Z1342BZmargaretw
4 months ago
10/10
Natalie is AMAZING!!! I JUST LOVE HER AND BECAUSE OF HER I WILL BE BACK. Thank you Natalie... a breath of fresh air definitely coming back when I come to the city again very patient very helpful very knowledgeable of the hotel very well put together
N7839ULmatthewl
4 months ago
10/10
Early arrival after a very long flight. Anika and Yolanda were very welcoming and made sure I got a great room, even before check in. Exceptional customer service and hospitality. Room was large and comfortable. This is why I only stay at Hilton Properties.
Sightseer36631542150
4 months ago
2/10
Arrived to the hotel around 9:30pm. Got off the elevator on the 6th floor and the overwhelming small of cigarette smoke permeated the air. Got to room 615 and there was a blanket, coffee, and creamer in a big trash bag sitting at the front door. I thought someone was occupying the room. Needed to use the bathroom and there was urine on the floor in front of the toilet. Immediately asked for another room. Had to go back to the front desk for keys to room 401. The front desk receptionist was rude and nonchalant. I asked for a manager and she indicated that the manager Megan would be back in the morning. I left my complaint and never heard back from Megan or any other manager. Went to the 4th floor this time and the strongest stench of musty dogs and dog urine was apparent. Get to the room and it appears clean until I start checking the bedding and the mattress cover is dirty, sheets are paper thin, and the down pillows are severely worn out. Asked the front desk receptionist Fernando is if someone could at least bring us some decent pillows, he said he could check, but if they had any, we’d have to come get them. Did not receive my Diamond Club benefits of 2 candy bars or salty snacks, just two bottles of water. I called Hilton customer service to make another official complaint. I’m sorry because I thought this was a 4.5 star hotel. No one wants to spend their hard earned points on a 1 star experience. I give the breakfast a 5 star. We had actually booked this hotel for another stay this weekend, but cancelled and rescheduled at another Embassy Suites. To date, I’ve never heard from management and don’t expect to. Hilton returned 60,000 points to my account after I called to make another complaint. Beware there are a lot of pets that stay here, staff are rude, and management doesn’t follow-up.
siddeeqahb2025
4 months ago
10/10
Yousuf is so amazing. His customer service is in matched. He gave us options for what rooms were available and even considered the view in mind we would have for our room. We are visiting from out of town and this just made the trip that much better
Pet Policies
Does Embassy Suites by Hilton Houston Energy Corridor allow pets?
What is the pet policy at Embassy Suites by Hilton Houston Energy Corridor?
Are there size or breed restrictions for pets at Embassy Suites by Hilton Houston Energy Corridor?
Does Embassy Suites by Hilton Houston Energy Corridor allow cats?
Pet Fees
How much are the pet fees at Embassy Suites by Hilton Houston Energy Corridor
Pet Amenities
Are there designated pet areas or walking trails at Embassy Suites by Hilton Houston Energy Corridor?
11730 Katy Freeway Houston, TX 77079
Policies
Check-in: 4:00 PM
Check-out: 11:00 AM
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Location
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