Sleep Inn & Suites Hewitt South Waco

This place is the cleanest place I've ever seen. The people are nice. The breakfast was different than any I had ever seen as they had frozen Jimmy Deans breakfast sandwiches and you cooked them yourself. Good sandwiches but with no instructions on how to cook them it's hit and miss. There was also cereal and bananas and thank goodness decaf coffee. That's a rear site these days. Loved that. and waffles. Great place the only complaint was the outside noise. I did not sleep much due to the road noise. So bring ear plugs. Also lots and lots of dogs here. It was full. I go the last room and lots of dogs.

Yes, the pillows are amazing. However the Sleep Inn Team led by Jordan Lowe, General Manager is what makes this hotel amazing. Every year we attend a youth conference and stay in this hotel. Why? Because the hospitality team has supported us every year since the opening of the hotel. I personally as a youth minister would not stay at any other hotel. We are safe, our teens are safe because of the Sleep Inn team. Thank you so much for your support every single year. As long as I am a youth leader/minister, we will always stay here. Kudos to the entire team who work so hard to take care of those who need a good nights sleep.

Easy access from I-35. Friendly staff at the front desk. Hotel was very clean and smelled pleasant. Bed was comfortable. Plenty of extra linens in the closet. Plenty of towels and wash clothes in the bathroom. Breakfast had a nice selection of items. Coffee always available in the lobby. Will stay here again.

Overall very disappointed would not recommend this hotel. 1. No room Service 2. No clean linens we had to take towels down to front desk to be exchanged daily 3. Coffee supplies not refilled 4. Parking was full one night we had to park in the neighboring business parking lot. 5. Advertised breakfast was packaged muffins 6. Bathroom shower stall floor was not clean and very slippery. We have traveled worldwide and all over the United States , this by far was a very disappointing stay. Again, I would not recommend this hotel

I arrived to find the fellow at the front desk (I'll describe him since I don't have his name: heavyset, male, short dark hair with blonde curly highlights) so miserable looking that he made me feel depressed by default. He was totally unresponsive with no expressions or barely speaking. I tried to be cheerful and was met with absolutely miserable indifference and just... you do not want this guy at your front desk!!!! Trust me. He depresses people just checking in. I then made sure this was a "hearing accessible" room as I am hard of hearing. He mumbled and refused to enunciate during the whole check in process. Then he turned his back to me and said something. Turned around and looked at me. I was blank. I had no clue he said anything. He then said, "Yes." and handed me something and got on his computer again. Hello? Hearing Accessible? I kept asking him and he wouldn't listen, just mumbled on. "Hearing accessible" means the person cannot hear. You need to speak up and enunciate. Nope. He would not do it. Refused. I was so polite and cheerful. Mr. Miserable wouldn't snap out of it. Maybe he was totally stoned, who knows. Breakfast was standard waffles, muffins and Jimmy Dean sausages, which everyone had to wait in line to microwave. Try waiting in line to microwave with 6 people standing there. Milk was gone almost instantly. The room was ok. Nothing special, just ok. A bed, a desk, a bathroom. That's all you need. There are zero USB ports, including the one on the back of the TV being switched to something else. So bring USB stuff with you. A/C wasn't that great, but I survived. Avoid. Just avoid.