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Tru By Hilton El Paso East Loop 375

3620 Joe Battle Blvd El Paso, TX 79938

7.6

Very Good

79 reviews
pet fee
$75 pet fee
pet allowance
Any number of pets welcomed
pet size
75 lb. weight maximum

Tru By Hilton El Paso East Loop 375 offers a pet friendly stay that ensures traveling with your pets is enjoyable and easy. You may bring any number of pets with a maximum weight of 75 lbs. per pet. A $75 per stay pet fee is collected by the property upon arrival and provides for additional cleaning and pet friendly amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Make your next pet friendly getaway unforgettable at Tru By Hilton El Paso East Loop 375!

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Hotel Amenities
Pet friendly
Non smoking rooms
Fitness Center
Parking
24 Hour Front Desk
Business Center

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Pet-friendly guarantee

We personally verify each pet-friendly stay upon booking.

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Trusted low rates - often cheaper than Expedia, Booking & BringFido.

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ESA & support animals

ESA & support animals

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What People Are Saying

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95katyp

a year ago

10/10

If you are in need of clean and affordable place to stay, this hotel can meet that need. We stayed one night while passing through on a road trip. I have no complaints and the staff were all friendly and helpful. This is your typical Tru hotel, so it is minimal and small but met our needs well.

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Davenptd

a year ago

10/10

This hotel is in a good location. Less traffic than in most areas of the city. Easy check in. Garrison followed up to make sure that our room was ok. The room was clean and comfortable. The breakfast was a good start to our day. The attendant kept everything plentiful and clean.

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DPfromColorado

2 years ago

6/10

Not as good as previous Tru experiences. Seemed older. Some broken items, like the body of our A/C unit; and it didn't work well. Tighter space than previous Tru's. Poor, poor lighting. It was very clean, floors looked new. And like other Tru's, it had nice workspaces in the lobby.

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dustenm2023

2 years ago

10/10

I had to come to El Paso for an extended business stay. Abraham the manager and the rest of the staff were very welcoming and attentive to our group. They definitely showed the best hospitality and ensured we were well taken care of. The rooms were clean and comfortable. The breakfast was good and Alejandra was very helpful with helping us get plates together for our work crews. This is definitely a family friendly hotel. The lobby has a pool table, air hockey, foosball table, and several board games to help you relax after a long day and enjoy your stay. The pantry is stocked with snacks and drinks available for purchase, and management makes a picture of ice cold cucumber water that is delicious and refreshing. There is plenty of space to stretch out on comfortable couches and tables and hang out with family and friends or even quiet work spaces to get work done. The WiFi is always working and I was able to stream movies without having to pay for the premium WiFi. I would definitely stay here again if I ever come back to El Paso. Thank you to the staff for making this the most enjoyable stay they can.

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sclin460

3 years ago

6/10

Using the Hilton app, I booked a 2 queen beds and tub more than 2 weeks in advance at the East El Paso location. I checked in via the app. When I got there late evening, I found that I was given a 2 queen beds with shower. (I work long hours so I would like to soak in a tub.) I walked down to the lobby and complained. The receptionist said that there weren't any available tub room and that he was not aware of the reservation. Then I asked him about the Snack and Water benefit for Hilton Gold members. He claimed that they don't have it despite the abundant snacks sourrounding the reception counter. I called the Hilton customer service line to complain same night. When I told custom service about the missing tub, he said he will file a complain for me. When I asked about the Snack and Water program for Gold member, he said he does not know anything about it. He escalated my complain to second tier customer service. After I got connected to the second tier customer service and told him my story, the first thing that came out of his mouth was "You should go look for another hotel". He corrected himselvies when he realized that it was not the correct thing to say to a customer. He proceeded to try and find me another hotel nearby. He was not successful. Then I asked him about the Snack and Water program. He started to give me a talk about me getting free breakfast and therefore I am not getting my Snack and Water benefit. HE DOES NOT KNOW what member benefits are! Rather than helping me, he is just making things up as we talked and make it sound like I was at fault. Next morning I called HHonor hotline. It was the same message. He will file a complain about my reservation and gave me a case number to talk to the manager. I was wondering why should I go talk to him? He should make the effort to talk to me! So far there was no feedback from Hilton at all. Manager never attemped to contact me. I was really disappointed with Hilton since I have been an avid customer. Tru by Hilton is just another Holdiday Inn Express waana be. The setup is pretty much the same. Hilton tried to make the brand sound edgier by putting colorful paint in the lobby, a ping pong table and free breakfast like their competitor. Breakfast really was not much to talk about. Toast, eggs, 1 protein, pancake machine that is not practical to use (takes too long to even making 1 pancake), yogure and drinks. The patty and sausage tasted nasty like checmical. I ate toast and fruit during my stay. The 1 bed room was small compared to Holiday Inn Express next door. The 2 queen beds room was much bigger. You can see where their tried to cut some corner in the construction. There is no closet at all. You hand your clothing on a rack only. As for luggage you are suppose to slip it under the bed. Unfortunately large sized luggage is not going to fit. The are no amentities like little bottles of body lotion and shampoo. In its place they have economical sized of body wash and shapmoo hanging on the wall. Pillows were cheap. I have 3 stacked on top of each other and they just flatten out. LOL. On the upside, outlets were excellent. You can just plug your USB charger into the outlet. The bathroom night night was useful and not wastful of electricity. Overall, do I recommend it? A big fat NO NO NO. I would just stay at Holiday Inn Express. As for the member points, it is worth the least in the industry according to internet research. It is worth as low as 0.2 cent to 0.6 cent per point. Internet recommended to use it for stay at some hotels or special events sponsored by Hilton. For my next week of booking this weekend, I am staying at Holiday Inn Express next door!

Pet Policies

Yes, Tru By Hilton El Paso East Loop 375 is very pet friendly.
Tru By Hilton El Paso East Loop 375 welcomes any number of pets per reservation
Tru By Hilton El Paso East Loop 375 welcomes pets up to 75 lbs. There are no breed restrictions.
Tru By Hilton El Paso East Loop 375 does allow cats.

Pet Fees

Tru By Hilton El Paso East Loop 375 has a $75 per stay pet fee.

Pet Amenities

Yes, Tru By Hilton El Paso East Loop 375 provides pet beds, bowls, or treats, subject to availability.
Yes, Tru By Hilton El Paso East Loop 375 has a nearby pet relief area within walking distance.

Where You'll Be

3620 Joe Battle Blvd El Paso, TX 79938

Important Information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Located within 13 miles of Chamizal Park and 14 miles of Benito Juarez Olympic Stadium, Tru By Hilton El Paso Northeast has rooms in Homestead Meadows South. This 3-star hotel offers a 24-hour front desk. El Paso Museum of Art is 15 miles away and Ciudad Juarez Cathedral is 16 miles from the hotel. Guest rooms in the hotel are equipped with a TV with cable channels. The rooms at Tru By Hilton El Paso Northeast have air conditioning and a desk. Monumento a la Mexicanidad is 17 miles from the accommodation, while La Rodadora is 18 miles from the property. The nearest airport is El Paso International Airport, 8.1 miles from Tru By Hilton El Paso Northeast.

pet fee
$75 pet fee
pet allowance
Any number of pets welcomed
pet size
75 lb. weight maximum

Explore Other Relevant Stays

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We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!

Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
Before completing your booking, please enter '0' pets at checkout, and our team will be sure to inform the property. No pet fees will apply to guests traveling without pets.

Visit our FAQs or our Support Center to get additional answers to your questions.

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