La Quinta Inn & Suites by Wyndham Dallas Duncanville

Check in was easy. Staff was wonderful. Love the area with plenty of shopping and food. Room and bed very comfy. Don’t wanna get up. Breakfast was good. My only complaint is the air conditioner in room 408 is very loud when it’s kicking in all through the night

I was welcomed to the hotel by the lovey lady at the front desk and everything was great until my second day… I ordered some food from Uber eats and my food wasn’t delivered to me, I got in touch with Uber who refused to refund my money and the reason for it was that my food was “ delivered ” even though I never got it.. the food wasn’t cheap but more than that I was very upset that I had to pay for something that wasn’t delivered to me and not really about the amount I paid and in order to get my money back I had to get my bank to dispute it, I realised it was a camara right outside my door so I talked to the lady at the front desk and asked for a video recording to be send to my me just to proof that in fact the food wasn’t delivered, she in a very lovey way explained to me that they weren’t going to give me a recording ( I guessed to protect the privacy of other guests going in and out ) which is understandable but she said that the hotel manager can review the camara and send me a letter explaining that the delivery person never showed up so I thought it was a great idea and the very next day I had a talk to the manager, but for my surprise he was extremely unhelpful and unprofessional telling me he had other things to do and he wasn’t gonna waste his time looking at the recording even though I gave him the exact time that the food was “delivered “ so now I wonder wether my food wasn’t delivered or perhaps another guest or staff took it and he doesn’t want to expose that? I’m very concern about the safety inside this hotel and the way the hotel manager deal with problems that are happening with his guests inside the hotel… at the end of our conversation he finally said to me he was going to help me and asked for my email but I knew he wasn’t going to do anything and in fact he never got back to me. Very disappointed about my stay. Ps the other employees were very nice and friendly, the lady at the front desk and the cleaner where way moreeeeeeeee professional and helpful than the hotel manager

Beds comfy, pillows fluffy, hotel quiet, staff very nice. It was a short stay to put us near our conference so wasn't expecting much. Room temp easy to control. Very easy check in and check out. Loved doing it all from my phone. I would stay here again.

We enjoyed our stay at La Quinta. Staff was great. My bed was awesome. Besides construction in the vicinity, it was very convenient to clothing and grocery stores. We were here for three nights For an early family Thanksgiving and I would definitely stay here again.

Affordable,Clean, & comfortable. Would stay here again. Would recommend to a friend. Easy peezy online check-in & check out process. Staff very welcoming upon arrival. Easy access to freeway, shopping & food. Don’t pass on this property book now!