Hampton Inn & Suites Canyon

We had a friendly greeter when we checked in, the first impression was that this is a nice, new, clean hotel and first impressions are important. Things got even better when we entered our room. Well laid out with two large windows for plenty of light and great darkening shades for sleeping. Very clean, modern and nice decor. VERY comfortable bed. Quiet at night. I would have left five stars but I had some issues with breakfast. First let me say it’s clean, lots to choose from, well stocked and goes from 6-10 on weekends which was nice. But! The boiled eggs are not shelled, so when you’re hungry and in a hurry, having to peel the shell off your own egg seemed like a mess and a waste of time. The oatmeal tasted good but was cold. Wouldn’t melt the pat of butter I put in it. Lastly I don’t think serving people some kind of folded egg with a bunch of red and green peppers can possible be as popular as just regular eggs. I for one, hate peppers and there wasn’t any other choice. Along with that many people don’t eat spicy sausage for breakfast either and bacon was not an option. Neither was gluten free bread of any kind but I’ll let that slide as most people aren’t gluten free. So the greasy potatoes, eggs filled with red and green peppers and spicy sausage was not a good choice for breakfast but all the rest was great. There’s a fridge in the room so next time I’ll just bring my own breakfast and heat it up and problem solved.

The place was clean, the bed comfortable, great having a night light, tables on each side of the bed with lamps, plenty of plugs for chargers, large desk, lots of drawers to put items in, lots of room on each side of the bathroom sink, nice kitchenet, and breakfast had plenty to choose from. The only reason I gave it 4 stars is the couch. We did end up spending a lot of time sitting on the couch, and it was not real comfortable. In order to sit with your back touching the back of the couch, your knees were still on the couch, with your legs hanging over. It appeared to be a couch that pulls out to make a bed, but we didn't need that, so it was not comfortable just to sit on. Other than that, it was a great stay, with very nice staff.

We have stayed here the last two weeks and it had been great. The staff we have encountered have all been so friendly and efficient! We have been very pleased with the service we have received. Misty is always so friendly and happy to see us. The room is always very clean and it is comfortable and spacious. Breakfast is nice to have each morning with both hot and cold options. We will deodorizer be back!

Let me start by saying I am a Hilton member and decided to stay here because it’s a good hotel and I have stayed several times at the Hamptons. I am giving the hotel a 1 because of staff. I had been driving for 8hrs and still have more driving to do heading to Colorado for family vacation. I drove an additional hr away from where I was because everything was booked. I called in advance and spoke to the guy who I will attach a photo here shortly. He told me he had several rooms available so I made the additional hr to the hotel. When I arrived it was empty and it was 1am. I called 0 as the note stated at the front desk. The guy stated he was in the restroom and would be 20min? What you do for 20min in the restroom I wouldn’t know. I waited in front and more people began to pour in. So he finally comes out doesn’t greet me or act like I’m there and begins to take people behind me? I asked him politely the first time and he said it would only take a min first people to get cards and I said I have been waiting??! He then begins to take more people behind me and more and I said what is going on? He acted like I wasn’t there and said I should manage my time??! I then asked for a room and he walked to the back and didn’t acknowledge me. I was furious! I filmed him he threatened me with an officer? I said fine bring one I have done nothing wrong?? Cursed at me! Called me an axx and told me to eat shix!! took everything out of me not to confront him further! I called the manager no help there! I have video and witnesses and he should be fired immediately. I need to bring awareness. He is a tyrant and a bully and should be treated as one! I will be contacting corporate in the morning.

Best hotel staff in the country!! Always greeted with respect and kindness. Clean Clean Clean! The housekeeping is amazing. Hotel is always very clean. Breakfast area is always clean with good food and always hot coffee.