Comfort Suites Brenham

Stinky and dirty. Front desk was rude and not well kept. The lady kept accusing me of having no money because my card was being declined. I assured her it was not my fault. When I contact my bank’s customer support they said that all errors came from the merchant side. False accusations from this place is not a good look for comfort suites. The customer should come first.

Everything about this hotel was great!! Of course, not everything is prefect, but staff was great. Ashley was the best friendly, knowledgeable and a local in town. Housekeeping was great, yea the towels could be switched out to new ones, but it was ok.

I was not happy with the experience at this hotel. It was very dated, dingy and dirty. There are not very good options in Brenham for hotels and I am regretting this one. The whole place had a horrible smell. The lobby smelled like mildew and the room was even worse. Very nauseating. I am worried to even sleep in the bed. The TV keeps buffering and I would prefer a smart TV. The TV is not the most worrisome, but annoying. I think I would feel cleaner sleeping in my car.

Do not stay here. Do youself a favor now and look elsewhere. We reserved three nights visiting family in a close town and we checked out the next morning. The first sign should have been that the back door into hotel is not locked, anyone can walk in. When we made it to the room, we were immediately hit with an overwhelming moldy, musty smell. The mini fridge leaked and was gross. I told the front desk and the young lady said she was aware that someone had told her before our stay. She said the fridges defrost every night and will leak as a result. We had just drove over ten hours so we decided to just go to sleep and take showers in the morning. The bed was not very comfortable but we were tired and tried to sleep inspite of the muggy air temperature and moldy smells and the gross stains on the bed spread (see pictures). Our room needed a major dusting, too. The next morning I went to take a shower and discovered a disgusting shower head. I spoke to the front desk and was told it was just chemical/mineral build up and should be fine. I was also told that it's normal to see this type of gunk on faucets and shower heads in Brenham. I was offered to see another room and it had the same gunk on the shower head. However, that room smelled better than ours. The breakfast seemed decent but we checked out before having breakfast. There was another guest leaving and packing up as we were packing up our vehicle. I asked how his stay was and he said, "we had to switch rooms two nights in a row and decided to check out early because of the terrible status of the rooms." I do not recommend wasting your time and money on this hotel, at least under this type of management and room conditions. Do yourself a favor and go somewhere else! We went to the Coach Light Inn and we're extremely happy with the room. It smelled great, was nice and clean, they had a larger mini fridge that worked and the shower was amazing!

My friend and I were traveling through and decided to stop in Brenham for the night. It definitely shows its age but it was clean and the beds were comfortable. The rate was good! The front desk staff was friendly and the breakfast was decent. We grabbed a few things and headed out the door.