Sentral East Austin at 1630 E Sixth

I honestly wish I could say good things about this location—it seems like a pleasant place to stay!—but unfortunately Sentral management has shown itself to be dishonest and untrustworthy in its handling of my reservation. I reserved a unit at 1630 through Airbnb for dates around the 2024 eclipse. I reserved early to lock in a reasonable rate, knowing there would be high demand. Six weeks later, Sentral suddenly canceled my reservation, claiming that it was "not permitted" to rent out the unit for less than 30 days at a time. But this is clearly false: Sentral quickly relisted the same unit for short-term stays—and at 2.5x the price we'd agreed to. It's hard not to conclude that Sentral canceled my reservation so it could jack up the rate and gouge visitors coming to town for the eclipse. I've tried repeatedly to resolve the issue with management, but they've refused to honor our rental contract and insist that I have to pay a higher rate if I want to stay. I'm now forced to reserve alternate lodgings, which have increased in price by +$500 since I placed my reservation. I would not trust a proprietor that deals with guests this way! They may well cancel your reservation if they decide they can fetch a higher price for a unit. Be forewarned.

Great location, room and amenities. My only concern was that the parking was very tight getting through the gates when the garage was packed and our toilet wouldn’t flush and there was no maintenance on the weekend so we utilized the plunger. Overall the service was great and they are pet friendly. Would recommend staying there again

I stayed here on a whim and was here for a weekend. I loved it! It's very minimal but I really loved it. I was always out of my room anyway and really only used it to sleep and shower. Everything was super clean and the staff was SO friendly! Allen, Alex, and Emme were there when I checked in and out. They remembered my name and asked me how the concert I went to was and I can't believe they remembered the little details like that. I will definitely be staying again.

This is a nice place to stay in Austin, right in the heart of everything east sixth has to offer. There are some major teething issues though, since it seems like a relatively new concept. - the building mostly has apartments that are long term renters, a few units are service apartments/short stay - the check in is very strange. On my day of arrival I get an email saying I haven't filled in the pre arrival form, and they are cancelling my booking. I never got any communication from them. The number they were trying to call was Agoda customer service, who I booked through! - quite a convoluted registration/check in procedure, involving taking a selfie, a picture of your driving license, etc. Then all sorts of codes to enter the building, get your key fob, etc. - the apartment itself was nice, but in need of some repairs. The blinds were broken. And the street noise can be quite loud. - the office is only open during normal working hours, and if you email them about something outside of these, you won't get a response. All in all, I liked the location and the apartment, but they have a lot of issues they need to solve. It wasn't exactly cheap, costing almost $1000 for 4 nights.

From the second we walked in, the atmosphere was so welcoming and inviting! Everyone was extremely accommodating and very patient for us first-timers at Sentral. We 100% will be staying here when we're in Austin next. Couldn't have asked for a better experience.