Holiday Inn Express Hotel Ooltewah Springs Chattanooga an IHG Hotel

This hotel was so comfortable, that after staying there on our way down to Georgia, we decided to spend another night there on our way back home a week later. Very friendly service. Hotel and rooms were very clean. Beds were comfortable. Breakfast was good. An added touch was a text that was sent to us from the front desk after we got to our room, asking if the room was OK. Will stay here again next time we are in the area.

Don’t trust the booking site. Offers a rate 114.00. Then adds almost 60 for fees. Refuses to refund even though I tried to cancel before it went thru. I don’t recommend this company. On the phone the company kept repeating a script rather than customer care

We are on a 5 week road trip across the country. We are starting on the East Coast and working our way to the West Coast. We will be in a different hotel every night. I thought it would be helpful to post my reviews, if anyone cares. Night 1: This hotel had everything I look for in a place to stay. It was clean, which is the most important trait I look for. The floors were luxury vinyl instead of carpet. The bed was very comfortable. The staff was very friendly, which is the second thing I look for. They were very engaging with that Southern hospitality that I love. The breakfast was my kind of breakfast. They had regular omelettes and egg white omelettes, crispy bacon, turkey sausage patties, pastries, cereal, oatmeal, pretty much everything you could want. Plus they have biscuits and gravy. I knew I was in the south, when I saw that. I highly recommend this place. Total price was $170 for 2 people. We signed up for the rewards program hoping that all of the Holiday Inn Expresses along our way will be this nice.

This was a nice stay. Staff was very friendly and helpful especially when an issue was found on the reservation. Breakfast area is large and accommodating. It is tucked way back behind the main traffic and can be hard to get to if one is not familiar with the road.

We had stopped using this hotel on our trips driving from up north to and from Florida. We saw that a Hotel refurbish had taken place so we decided to try it again. It was excellent. The new decor and the room interiors were great. Good breakfast and very pleasant service from the staff.