2809 New Brunswick Memphis, TN 38133
Guest Rating
60 reviewsHome2 Suites by Hilton Memphis Wolfchase Galleria is a quality pet-friendly hotel in Memphis, TN. Home2 Suites by Hilton Memphis Wolfchase Galleria welcomes 2 dogs up to 75 lbs. with a pet fee of $75 per stay. This fee will be collected directly upon check-in. A grassy area is located nearby for pet relief. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!
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Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
N9909VEstacyw
5 months ago
2/10
0.0 Upon my arrival, I was assigned to the king suite, but immediately noticed a strong odor reminiscent of wet dog. The windows were sealed shut, and the motorized shades were inoperable. After requesting a room change, I was moved to the fourth floor 417 where the unpleasant smell persisted and the shades remained stuck. Maintenance was called, and while they managed to roll the shades up, they informed me that management was aware of the ongoing issues. Unfortunately, my stay quickly turned into a nightmare. After a long evening of working on my computer in the unsatisfactory room, I went to bed around 11:30 PM, only to discover that the sheets had not been changed from the previous occupant, which was clearly evident as the sheets were bloody . Disgusted, I contacted the front desk, but the staff member could only offer me new sheets to change myself, which I refused, as I expected clean linens for my payment. The following morning, I encountered yet another issue when I found human pubic hair in the shower, further compounding my dissatisfaction with the hotel. The hotel offer 10 k points and 50 dollars off that’s it. There is plenty of other places to stay
X593CVbrians
10 months ago
10/10
I actually enjoyed my stay. The breakfast staff always had a good story. The beautiful ladies and the front desk were pleasant and very kind. The engineers and maintenance crew were all very kind. Especially the STeelers fan, his car was hilarious. My only complaint was the awful smell of kitty litter as people left trash in the hallways. The hotel shampooed the floor weekly, so the floor was wet often and the dryer fans were alway running. After 6 months of staying in the same room, this was one of the better hotels I have resided in over the past couple of years. I am one of those people who do place my trash or towels in the hallway, I hate the smell in the hall or the leaky garbage stains. However, I am not the GM of this hotel. Bed was decent as far as comfort Free Parking Housekeeping was ok as well. Not always the greatest but ok. The hotel was clean for the most part about 90% of the time. There is always something thats not up to snuff. But I would stay again in that same hotel.
drfreckles28
a year ago
10/10
Was in town for a party and this hotel was recommended by the host. It was just what I needed. Easy access to the highway and right next to the mall. Complimentary breakfast with your stay. If I ever visit Memphis again i definitely will stay here!
karenbV1844LL
a year ago
2/10
Our room was so bad we didn't not even stay the night. Checked in and went straight to a hot/smelly room. Wall controller was not working so we manually set the AC unit. It came on so we left for dinner in the hopes that it would be cooler when we returned. Returned from dinner and room was cooling better. We were planning to stay until we turned down the bed to find hair and stains on the sheets. At that point, we left. Front desk manager was apologetic and offered us another room but we declined. We had stayed at two other Home2Suites locations on our trip (Mt. Juliet, TN and Leesburg VA and they were lovely and recommend 10/10. Unfortunately, this Memphis location was a 0/10. We have never left a hotel before this time.
rhondamP9727GQ
2 years ago
6/10
Lady that was working the desk midday was very rude. she kept telling us our room would not be ready till 3 pm. When I ask for water she said she didn't have any. when I told her I was a member all of a sudden she had water and a room ready. We waited almost 4 hours from the first time I checked on room. Last hour and a half we sat in the lobby waiting and checking about 20 minutes to see if room was ready. She kept saying the room was being cleaned. All the while others where coming in and getting a room. Guess I should have told her I was a member much much earlier. Very disappointing that employees are aloud to treat customers in such a rude manner.
Pet Policies
Does Home2 Suites by Hilton Memphis Wolfchase Galleria allow pets?
What is the pet policy at Home2 Suites by Hilton Memphis Wolfchase Galleria?
Are there size or breed restrictions for pets at Home2 Suites by Hilton Memphis Wolfchase Galleria?
Does Home2 Suites by Hilton Memphis Wolfchase Galleria allow cats?
Pet Fees
How much are the pet fees at Home2 Suites by Hilton Memphis Wolfchase Galleria
Pet Amenities
Are there designated pet areas or walking trails at Home2 Suites by Hilton Memphis Wolfchase Galleria?
2809 New Brunswick Memphis, TN 38133
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Located in Memphis and with Fire Museum of Memphis reachable within 18 miles, Home2 Suites By Hilton Memphis Wolfchase Galleria provides a fitness center, non-smoking rooms, free WiFi and a shared lounge. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features an indoor pool and luggage storage space. All rooms at the hotel are equipped with a flat-screen TV with cable channels and a kitchenette. All guest rooms at Home2 Suites By Hilton Memphis Wolfchase Galleria feature air conditioning and a desk. The accommodation provides a laundry service, as well as business facilities like fax and photocopying. Brown Park is 18 miles from Home2 Suites By Hilton Memphis Wolfchase Galleria, while Stax Museum of American Soul Music is 18 miles away. The nearest airport is Memphis International Airport, 19 miles from the hotel.
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