Hampton Inn Fayetteville

The service I received at the Hampton Inn in Fayetteville, Tennessee, was phenomenal. A special call out to Karen and Jeremy. I had to have a tele-health conference with a doctor at Vanderbilt University Medical Center, Nashville, TN. I live in Huntsville, AL. The doctors at Vanderbilt are not licensed to work in Alabama (even for a tele-video conference!) so for the conference I had to be in Tennessee. I drove to Fayetteville and stopped at the Hampton Inn on Redstone Drive. Karen and Jeremy were working the front desk. I asked if I could use the lobby and the Wi-Fi for my call. They were both so gracious and helpful. They said “yes” and proceeded to help me sign in to the Wi-Fi and let me use a conference room for privacy. I was in a difficult situation and they both helped me. I truly appreciated them. With this kind of service, you can be sure that a stay at the Hampton Inn in Fayetteville, TN, will be a pleasure.

I am typically a Marriott guy as I am a Bonvoy Ambassador/Titanium for Life. There were no Marriott options nearby, so I booked the Hampton Inn. The place was updated, comfortable and very clean. Aaron at the front desk went over and above for me during my visit. He was awesome! Thank you for your professionalism and attention to detail, Aaron. Much appreciated.

Great people. Everyone I have met here has been the best. Room was clean and neat. Breakfast is always great with some very nice ladies there. I have stayed here many many times and have never had any complaints. Good for work traveling or family events.

This is the most disgusting hotel I’ve had the displeasure of staying at. Upon checking in my first room had wrappers on the floor and upon pulling the sheets back there were wrappers and hair in the bed, along with stains. I called the front desk and was given a new room. Sans wrappers, this room was hardly better. Every wall was covered in brown splattered stains and the tile was greasy and blackened my socks within minutes. Upon laying in bed a stink bug crawled onto the sheets next to me. I checked out the next morning instead of staying the 2nd night as planned as I would rather drive 6 hours in the dark home than spend another night here.

My husband and I stayed 3 nights. We always stay at this hotel when we are in town. When we entered the lobby, it was not as clean as usual. It was very noticeable that the front desk employee Aaron was not working. The floors were dirty, garbage full, and no coffee. When Aaron is working, he never stops. He is the hardest working employee I’ve ever met. Our first room was really dirty, stains all over the room, the manager switched our room. The next night Aaron was working and everything was clean, cofffee and cookies were made. I really enjoy staying here because of employees like Aaron and Dorothea. If it wasn’t for these employees, I probably wouldn’t stay here because of the room cleanliness. The cleaning staff really needs help. They never stock towels or clean room when requested. The halls are never vacuumed, the walls in the rooms have stains and furniture is never wiped off.