Candlewood Suites Charleston Mt Pleasant an IHG Hotel

Hotel was very clean, exactly as pictured. Staff members were all friendly and helpful! Rooms are well equipped to stay several days. Lobby marketplace had great selection of snacks, toiletries, beverages. Great location, highly recommend!

We generally like the the place, BUT... the elevator does NOT WORK! We have been here a week, the elevator worked the first 4 days. No elevator for 3 ish days. I just asked about the elevator, they don't know when it will be up and running. Not very reassuring.

Stayed here for two months for work. The staff were very accommodating, helpful and friendly. The rooms have a nice layout with a full size fridge, dishwasher and stove top. They provide dishes, cutlery, pans etc. Shower pressure was OK. Room was quiet. I would avoid getting a room that overlooks the barbecue area unless you like the smell of cigarette smoke. Some of the room could use some TLC. The chair was just torn to shreds in each of the rooms I had. The fitness room is small but sufficient. There is no breakfast. They have a small, thin pool at the moment but it is closed. I was told they are removing it and putting a gazebo in its place. Weird move. A hotel in the south where it is extremely hot without a pool, even a small one, just seems like a bad decision. Free laundry machines is a big plus. The parking can be an issue. There aren’t a lot of spaces but you can park across the street at the other hotel. Ot can get annoying sometimes but not a big deal. But even that lot fills up sometimes. The location is great. There is a nice park under the bridge walking distance. Lots of restaurants and shops nearby. I can’t comment on price cause work was paying. Not a bad stay.

We paid $370 for ONE night at this property and we're disappointed with how dirty and run down the room was. The lock on our door was broken, the air conditioning control panel in the main living area was broken, there were holes in the walls in the kitchen and one bedroom, and in two of the air conditioners there were strange purple confetti pieces (or possibly candy) stuck inside the vent that looked like they had melted. We also found popcorn inside the couch when we pulled out the bed. One window was broken and the glass had a huge crack in it. Given what we paid, the quality of the room and that there is no pool or complimentary breakfast, it is way overpriced. Oher issue was noise - the guests above our room were extremely loud (stomping/jumping on floor, running around) and kept us up a long time. That being said - the lady who checked us in at the front desk was quite nice and helpful. My spouse did call her right after we got to our room to report the broken door.