Tru By Hilton Fort Mill SC

Great hotel very clean and nice but they will charge you twice and not refund you. Shady management at this place be careful I would not trust them with your money. I prepaid on Hilton.com but then they charged me again at check out. Hilton customer service tried to help and the hotel keeps them on the runaround. There is no manager today so we can’t do anything. Well they had no problem charging my card again even after prepaying. It’s too bad because it was a nice hotel but I would think twice before staying here.

This is a clean and well maintained property. I would describe the rooms as Hilton and IKea had a baby and Tru was born. Anyway it’s a bare bones minimalist property. I’ve never slept in a truly uncomfortable bed in a hotel before now. I tried moving to the far side of the bed, I tried doubling 3 duvets for a thickness of 6 and still I could barely walk in the morning. After the 2nd night we checked out and found another hotel. To be fair, the 2nd bed was occupied by my hubby and he had no complaints. I’ve never ever had a problem like this before now.

I stayed at this hotel for one night while passing through, and it was a great choice for a quick stay. The location is very convenient, right off the highway, making it easy to access. The hotel itself was very clean, and the room was well-maintained. Breakfast was decent. The only downside was the noise on the 5th floor—there was some machine noise that could be heard throughout the night, which made it a bit difficult to sleep. Overall, if you’re looking for a clean and comfortable place for a short stay, this hotel is a solid choice.

Peggy was awesome at serving breakfast !!! The breakfast foods were warm and refilled often. The hotel had great amenities for the price point. Great lobby space for watching football games and a pool table for our teenagers to keep occupied.

It is a new and minimalist hotel. It's good for a short period of time. I was impressed with the breakfast, Peggy and Donna made a fantastic job by leaving everything clean and full even though breakfast was packed. The coffee which is available all day, it's surprisingly good, too. Peggy and Donna are sweethearts.