Residence Inn by Marriott Greenville Spartanburg Airport

This place is great, we stayed here for several weeks while we were house shopping. The staff is great, Mark at the front desk, Israel is great too. Every single morning Summer does a great job with breakfast and always has a smile on her face! She always brightens our day.

Several days before my stay I received an email from a Residence Inn associate asking if I would consider giving up my room so the hotel could accommodate hurricane relief workers, utility crews and displaced families. The hotel is about 63 miles from Asheville. In writing, Residence Inn promised that any non-refundable reservation (as was mine) would be forgiven. At the time I was happy to assist and surrendered my reservation in a subsequent email. I made a reservation at a lesser hotel. The day after my originally scheduled reservation Marriott charged me as a no show. Incredulous at this lack of detail and professionalism, I phoned the front desk. After some confusion talking to the staff they said they would “”take care of it”. Of course no apology or regret was offered. Four days later I had to call again and straighten this out. I left a message to speak to the GM (Becky). She hasn’t bothered to return my call (I am just a customer). Later that day received a reversal of the charge, but the wrong amount. Had to turn it over to Visa as a dispute.

The location of this hotel is quiet, calm and environment friendly. I stayed in this hotel 4 nights. I stayed here in May 2023. The hotel has spacious reception area with a breakfast area. Staffs were friendly and welcoming. My room was very large and it's a mini suit with all appliances and kitchen amenities including stove. There are swimming pool and fitness center located in this hotel. Comfortable bed with clean linen. I received the room cleaned everyday. Plenty parking area was there. The location is very good, big stores of clothing, food and other items are located within 5-10 minutes walk

This has to be the worst hotel in Greenville sc this place is worst front desk manager need more training along with the general managers

A/c in the room not working checked in 7:45 pm they said sold out no other rooms and could not fix it ! Fixed at 10 am room was a 76! Gave 2 lousy fans that did not help the sultriness, manager gave an attitude when I said negligence to check the room!