Hilton Garden Inn Providence Airport Warwick

First timer here. Shocked that there was no airport shuttle. I did walk from there to the airport at 4 am. Little scary through the parking garage but I made it. No dinner available at this Garden Inn, rather a local restaurant next door. The room was fine. Staff nice. Would probably stay at the Hampton Inn close by if I travel back here.

Jacob was super friendly at the front desk. Yogurt parfait was delightful. I was surprised it is a cashless hotel. The room is spacious and clean. My husband and I enjoyed the fan and amenities. We appreciate how close the hotel is to the airport.

Truly one of the best service experiences I’ve ever had in a hotel…and I’ve stayed in a lot of different hotels of all kinds. To a person, the entire staff was a pleasure to interact with, and every need we had was met…plus some! I give this place my highest possible recommendation!

Zoom in on the pictures I uploaded. I have stayed here for years as a loyal guest when traveling for work with no issue. This visit proved I will not be staying here again. There were at least 25 pubic hairs left on the bathroom floor at the base of the tub and behind the bathroom door. Disgusting.

Been coming here for over a decade or more as a Diamond member. I believe they changed hands probably 4 to 5 years ago because it shows in how CHEAP they are. 1. Breakfast use to better quality 2. They use to have big screen TV's in lobby and took those away. 3. Use to have Shuttles, Too cheap to keep those too and tell customers to walk.. 4. The beds are lumpy and old. 5 Been there twice in the last few months and one of the elevators was broke and it was broke this time. (Have to wait 15 minutes when the hotel is packed. 6. Pay for parking which is robbery when your not in a major city and every other hotel in the area does not charge. 7. They are always understaffed. (Waited in line of 6 people for 15 minutes but they had no one else to call up. 8. Was there a few months back sitting outside and massive rats outside along the grounds/wall. 9. They do NOTHING extra for their customers This is typical of when a big company who owns a bunch of hotels and tries to drive down their expenses.. Lost a loyal customer because of their cheapness... AND i know they don't give a crap either because they will keep filling it with Hockey families or people that want convenience to the airport.. IE: Basically a red roof inn with a Hilton name out front to protect them.. Sad use to be a great hotel until new management. WHen the staff says your new owners are cheap you know its cheap.