Hotel Providence Trademark Collection by Wyndham

My family and I usually stay at the Hampton Inn and Suites in Providence and it’s a pretty basic hotel but we’ve done fine there. I decided to give another hotel a try (this one) for a change. What a mistake! It touts its historic building and decor, and it is very nice lobby. But I won’t be staying here again. The worst part was the paper thin walls, which I somehow missed in the reviews before I booked it. The people in the room next to us sounded like they were IN our room. We heard things we didn’t want to hear in general, and on top of that at 1:00am I woke up to a loud knocking in the door which proceeded to get louder and more insistent. I didn’t want to answer because I knew it couldn’t be hotel staff, “who would be knocking on our door at that time of night?” Then I finally heard the door to the next room open and the person knocking walked in and complained that he’d been knocking for a while. That’s when I realized they weren’t knocking on MY door but another room’s! That’s how thin those walls are! The bed and room were clean but that whole situation made for an uncomfortable stay and one where I couldn’t sleep due to the noise. As a bonus, the blow dryer didn’t work well, I never received the extra blanket I requested several times, and Penelope at the front desk wasn’t particularly friendly (helpful but not friendly). Without the thin walls, I still might have given a 3 or 4 (overrated and not a great value) but I would have considered staying there if I needed to in the future. But no, never again. The valet parking guys were very helpful.

What can I say? Lee….she had drinks that might taste buds could ever believe were imaginable. The service…top notch… next level….other worldly…..I don’t have the words….. no I am not lees cousin / brother in law /step sister…just real recognizing real…I was a bartender for 2 weeks and I understand how difficult and demanding this can be…..THANK YOU LEE

Our family had the comfiest time here! Centrally located to everywhere we wanted to visit like the performance arts center and the staff were all amazing. Most notably was Sebastian, absolutely courteous and made our nights easier as well!

We had dinner at the Back Stage restaurant. Leanne was wonderful. We have eaten here a few times on our way to PPAC. They finally had a real wine menu !!! The food is great !! The brussel sprouts are fabulous. The stuffed mushrooms were good but there were only two of them. Very good salmon and burgers. They open at 5:00.