Homewood Suites by Hilton Pittsburgh Downtown

When we arrived, the bathroom had a mildewy, musty smell. The on site parking is strange and very limited, with 2 levels that are not contiguous with one another. If parking lot is full, apparently the hotel suggests parking in the open air lot across the street (but this is not told to guests).

This was an excellent place to stay. It was _much_ cheaper than the official conference hotel, but offered far more. * We got a two-room suite, which provided some much-appreciated extra space. * Breakfast was included (which was not the case at any of the conference hotels). I have only a couple of suggestions for improvement: * A hot tub would have been nice after a long day at the conference. * There was no lock on the bathroom door. (Not a big deal, but I did find it a bit strange.) If I can find low-cost parking nearby, I would consider staying here if I ever bringing my family to Pittsburgh on vacation.

As a Hilton diamond member and frequent guest, this past stay marks my last stay at this hotel. Do not stay at this hotel. After checking in because the digital key wasn’t working and getting my room keys, the hotel management decided to knock on my door at 2 am and enter my room to say they didn’t have record of my reservation. Did the same at 3am. Never in 30 years as a frequent business traveler have I ever experienced this. Stay away from this hotel.

The room's furnishing was not as dated as it appeared on the website's photos; I was pleasantly surprised. However, one big demerit was a very dirty & smudgy TV screen - it looked like someone had wiped it with a dirty rag; honestly it was pretty gross. Did not notice any cleanliness issues elsewhere. All the cleaned dishes stay in the dishwasher - did not notice at first that there was actually a permanent sign telling you that the dishes in the dishwasher are clean. Did not like the partition glass in place of an actual shower door - the glass panel comes out to barely half the length of the shower space, so it's quite easy to make a big mess, or flood the floor, or worse, slip on the wet floor! Hope this awful trendy idea of a glass panel goes away soon; it is very impractical and not stylish at all : ( If you return to the hotel later at night, the side entrance is inaccessible, but you wouldn't know why as there is no signage or call button. Luckily, we managed to enter through the garage and found a door to get back into the building (the floor below lobby). Subsequently was told by the front desk that we should have used the main entrance (on Smallman St) and not the side entrance, which was NOT obvious at all since it looked like the main door.

I stay here every couple months for business. Rooms are clean and staff is helpful. Would be better if they kept dishwasher detergent in rooms instead of behind the desk. Why don’t you have a happy hour like other Homewood suites with food and cocktails included? Parking is a little expensive especially if you have to enter the top ramp and squeeze through that garage door. I was especially pleased with my stay in the room with a peloton bike! I wish more hotels did this. Will be back!