Rodeway Inn & Suites Monroeville Pittsburgh

Where do I begin? We stayed for three nights for a business event. The first room we were given wasn’t cleaned when we opened the door, which was very aggravating after a long drive. I should have known we were in for a rough stay when someone came out of a nearby room and shook her head at me, saying “this f*cking place. I called down to the office and the daytime worker sighed and said he’d be right up. Instead, he intercepted my husband (he assumed, as my husband wasn’t with me at check-in), grunted the new room number at him, and handed him keys. The new room was fairly clean, but very dingy and outdated. The tub/shower was a menace, extremely high up with a peeling caution sticker that had very sharp edges. The toilet was leaky and ran loudly at frequent intervals. There was literally four sheets on the roll of toilet paper. The second and third days, we returned to our keys deactivated and needing to be reprogrammed at the desk. Housekeeping came after the second night…but did not make the beds. They left more toilet paper and a stained towel. The beds were extremely uncomfortable. We slept terribly. Had I not prepaid for the room, I’d have considered sleeping in my car.

We requested a King Suite with Spa. Online says it comes with jacuzzi, fireplace, king size bed. We got the Jacuzzi and king size bed. Unless they consider the regular heater a fireplace there was none. We paid $210 for the room for one nigh. There was left over soap in the shower that was used, hair in the jacuzzi, the door didn't seal properly so it was cold even with the heat cranked. In the am it was obvious how thin the walls were as we could hear someones alarm! About the only thing this had going for it was no bugs that I seen and the location was 1-20 min from everything. Waste of money. it should have been $100 at most for the room. The rooms also smell terribly of cigeratte smoke

So we're here on business and let me tell You this place should be out if service Speaking of the service is terrible No one at front desk when you have an issue they give you the spill And never resolve the issue im staying here now And honestly dont recommend this place to the homeless

This place is disgusting. Floors were filthy. Sheets had not been cleaned - they still had wrinkles from the previous guest. Bathroom not cleaned - hair in sink and on toilet. Police had to be called because of a disturbance. No "free breakfast" as advertised - not even coffee. And the girl at the desk in the morning was a typical lazy American kid with the personality of a rock. Refrigerator did not work. I had to go to front desk to get cleaning supplies to even feel good enough to use the bathroom. Mopped floors with the towels (see photos). Trash throughout parking lot. Don't go here. Choice Hotels should be ashamed.

Hotel is very nice and clean. Easy parking. All staff members are nice and professional. Front desk staff was awesome they treated us very well like we are in marriot hotel. Housekeeping staff did clean our room very nice no one can found any problems in the room. Moral is good price good service.