Holiday Inn Express Harrisburg SW Mechanicsburg an IHG Hotel

Disgusting ....To be a "brand" you must be consistent in the product/service provided to customers. We book H-I-Express for that reason. This hotel is 3rd world and that's being generous. I was shocked that IHG would allow the H-I Express name to be placed on this property. Room was dirty, carpet stained, bathroom had broken tile with mold. Shower head was so dirty, water won't flow thru most of outlets. I shouldn't have to research cleanliness/property condition before booking. Avoid........

Spent a night going for the Carlisle show. First, the staff was accommodating and they had a nice breakfast. It stops there. Beware Rm 327. First, the beds were clean, but the room smelled and felt like a two day old, wet, locker room towel. Drywall tape separating and cracking everywhere, and I could have done a better job spackling with my butt cheeks! The fridge didn't close but was running. The freeze portion was frosted over, but melting onto the carpet leaving a wet spot. There were stains on the chair that were, frankly, scary. Worst was the bathroom. The tub seams were getting moldy, but beyond that, the ceiling was dripping water over the sink at a steady pace, and the drywall was soaked and about to drop! We only spent the night because we had arrived very late and didn't see most of these things until the next morning. They were accommodating in that they allowed checkout and refund for the remaining 2 days we had booked. But lastly, while waiting to check out, I noticed 3 garbage pails lined up on the floor in the lounge area. They were there to catch water dripping from the ceiling, and it wasn't raining!

This hotel is tired, needs upgrading. Of the 5 days I stayed, housekeeping missed my room 4 days, I even complained on day two. The furniture is stained and worn, the carpet was ripped and worn. Parking lot has pothole ypu need to avoid. I only stayed as it was central to all of my client visits

I came to visit friends and stayed here. Very clean. Nice room. Staff is friendly. I grabbed a drink and and a little omelette for breakfast. It was tasty. A lot of good choices of food. The hotel is very close to restaurants and shopping. I would recommend.

We were part of a large group and the staff did whatever they could do accommodate us after our late arrival and again in the morning for breakfast. The rooms were comfortable and coffee, hot water and tea were available 24/7. Breakfast was very good. I was disappointed that the pancake maker was not operational, but other than that our stay was good. There is only one elevator for this hotel which was a bit inconvenient at times.