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Candlewood Suites Chester Philadelphia International Airport an IHG Hotel

351 Welsh St Chester, PA 19016

5.4

Guest Rating

27 reviews
pet fee
$150 pet fee
pet allowance
1 pet maximum per reservation
pet size
35 lb. weight maximum

Candlewood Suites Chester Philadelphia International Airport an IHG Hotel is a quality pet-friendly hotel in Chester, PA. Candlewood Suites Chester Philadelphia International Airport an IHG Hotel welcomes 1 dog up to 35 lbs. with a pet fee of $150 per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!

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Hotel Amenities
Pet friendly
Free Wifi
Family rooms
Free car parking
Non smoking rooms
Fitness Center

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What People Are Saying

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katiecM3120BC

6 months ago

2/10

We missed a connecting flight and were provided a voucher for this hotel. Not given a choice. When we arrived it was evident this was some type of shelter. There was an argument with a person waking in and demanding a room or to loiter for the bus. Close to aggressive with woman at the front desk. The rooms smelled of smoke. The sheets seemed washed but were stained (I slept in my clothes). There was police presence patrolling the floors. Did not feel clean nor safe.

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JoeSounders1954

6 months ago

2/10

It's a Patel hotel. Dirty and unrefuned bogus fee. I only stayed as it was the last room available after canceld flight. Should have slept a gate. Nothing more needs to be said.........................................................

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455cecilief

10 months ago

8/10

Due to a delayed flight we stayed at the Candlewood. After dealing with a very unhelpful and rude flight company, and not being able to get a room at the Candlewood, Anita, who worked the front desk helped us getting a room and made sure that we felt safe and taken care of, in a very uncomfortable situation, in a foreign city. Thank you so much Anita!

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Maddie1958

a year ago

10/10

Due to multiple flight delays, we were stuck in Philadelphia. Final got a room at Candlewood suits by the airport. Rooms were very clean. All staff were polite and respectful. There were multiple flights cancelled this night. The front desk was swamped with travelers at 1 am. From check in to check to the ride to the air port was a great experience. On the way home, due to flight delays, we were stuck in Philadelphia again. We immediately made reservations for here.

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jeffreyt410

a year ago

2/10

I have had the most ridiculous and unprofessional experience dealing with the hotel manager Deshawn. Better yet, the lack of the dealing with the hotel manager. My flight into Philadelphia was going to be four hours late. As a courtesy, and to make sure the hotel would still be able to check me in, I called the hotel to make sure a late arrival in the night was okay. The woman working the front desk said it would not be a problem, and she put me down as a very late arrival (past 3am). A few weeks later I check my credit card statement, the hotel charged me $27.80. The woman working the front desk keeps denying the refund because of their internal policy as a “no show”. I was never told this when checking in, otherwise I would have made alternate lodging arrangements. Another reason the refund was denied was because the reservation was under a 3rd party. However, the extra charge was DIRECTLY from Candlewood Suites, so the manager DOES have the authority to refund the charge. I understand there is a “no show” policy. But if a guest gives you a heads up they are arriving late AND you don’t inform them about the charge, you are taking advantage of the customer. I have been calling every day this week to speak with the manager. I always ask when he is in, and I call during those times, but he never seems to be available. I ask for the manager to call me back, but he never does. I even asked the woman working the front desk if the manager is okay with me explaining my experience and publicizing that Deshawn will not authorize the refund. And she said yes. He clearly does not care about his reviews and I advise everyone to look elsewhere for lodging arrangements. He is avoiding dealing with a customer that he knows has been overcharged. He just tells his employees to relay the message that he is not authorizing the refund and doesn’t have the courage to face the customers himself.

Pet Policies

Yes, Candlewood Suites Chester Philadelphia International Airport an IHG Hotel is very pet friendly.
Candlewood Suites Chester Philadelphia International Airport an IHG Hotel welcomes 1 pets per reservations
Candlewood Suites Chester Philadelphia International Airport an IHG Hotel welcomes pets up to 35 lbs. There are no breed restrictions.
Candlewood Suites Chester Philadelphia International Airport an IHG Hotel does allow cats.

Pet Fees

Candlewood Suites Chester Philadelphia International Airport an IHG Hotel has a $150 per stay pet fee.

Pet Amenities

Yes, Candlewood Suites Chester Philadelphia International Airport an IHG Hotel has a nearby pet relief area within walking distance.

Where You'll Be

351 Welsh St Chester, PA 19016

Important Information

Policies

Check-in: 3:00 PM

Check-out: 11:00 AM

Optional Extras

Covered self parking fee: USD Free

Pet policy details:

  • Number allowed: 1
  • Weight Limit: 35
  • Fee: $150 per stay
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Candlewood Suites Philadelphia - Airport Area, an IHG Hotel is located in Chester, 13 miles from Citizens Bank Park and 15 miles from University of Pennsylvania. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides an ATM, a concierge service and luggage storage for guests. At the hotel, all rooms come with a desk. All guest rooms in Candlewood Suites Philadelphia - Airport Area, an IHG Hotel are equipped with a flat-screen TV and a hairdryer. Laundry facilities, free private parking and a business center are available, as well as a 24-hour front desk. Mutter Museum is 15 miles from the accommodation, while Mann Center for Performing Arts is 15 miles away. The nearest airport is Philadelphia International Airport, 6.8 miles from Candlewood Suites Philadelphia - Airport Area, an IHG Hotel.

pet fee
$150 pet fee
pet allowance
1 pet maximum per reservation
pet size
35 lb. weight maximum

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Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
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