Kimpton Riverplace Hotel an IHG Hotel

Short but wonderful, anniversary night. Shout out to Lily and Valeria for making our special occasion all that more special! They arranged a river view upgrade, and sent Sparkling wine, a bottle of Pellegrino, and chocolate bars, along with a very sweet note. Methinks we just found our new GOTO in Portland! We opted for the pancakes and parking package, which turned outs to be a great deal. Complimentary parking, $50 credit for breakfast, and also included another $20 hotel credit to use as desired. And a very gracious wine tasting each evening. Love the hotel, love the location, and love those happy hour oysters! We will return. Kevin & Pat. March 01, 2025

My husband and I are huge fans of this hotel because it’s quiet, has beautiful furnishings and a beautiful view. All of the staff were excellent and this will be our go to when we come back and visit Oregon again! Special shout out to Lily for making the stay even more memorable!

We have stayed at the River Place hotel dozens of times over two decades and can say the hotel has lost its glow. The rooms are run down. The upside down lamp in our bedroom was falling over. the light over the bar was out. The shower fittings leaked terribly. The in room coffee option is a laughable tea bag of dry coffee. There were bottles needing a bottle opener in the mini-bar, but no opener. The front desk said the hotel would only put a $75 per night hold on my credit card, but they put the full one week stay ($3400) on the card on day one. The Kings Tide experience was mixed. Tiny Caesar for $15 plus $24 for four ounces of salmon. Four small scallops for $31 with micro portion of kale and squash on side. The Peloton bike in the fitness room had a broken seat tightener and noisy flywheel needing maintenance. This is fast becoming not my favorite hotel in Portland.

My boyfriend and I recently enjoyed a one-night stay at the Kimpton RiverPlace for a mini Portland vacation right before Christmas, and it was a truly delightful experience! From start to finish, the staff went above and beyond to make our stay shine. A special shoutout to Isabel, Marina, and Sarina for being so friendly, professional, and welcoming – they truly elevated our visit. The valet team was equally impressive; even though the hotel was bustling, we never had to wait for our car, and their warm, efficient service was greatly appreciated. The hotel itself was beautifully decorated for the holidays, with a stunning Christmas tree and festive touches that added to the charm. In addition to complimentary coffee and tea, there was even a seasonal holiday tea selection, which was a lovely surprise. We booked through the Amex Fine Hotels and Resorts program, and the perks were fantastic: an upgraded room, a complimentary bottle of house wine with a personalized welcome card, property credit, and breakfast for two. These thoughtful touches truly made our stay feel extra special. The location is unbeatable, right along the river as the name implies. We took a peaceful walk along the waterfront, which is easily accessible right outside the hotel’s doors. While our overall experience was phenomenal, there were a few very minor details for the particularly nitpicky. The toilet paper was a bit scratchy, the shower had a unique operation (you pull the handle directly out and then turn left or right for temperature), and the room wasn’t spotless (we noticed a few crumbs left on the sofa and floor). But these were small blemishes on an otherwise wonderful experience. I highly recommend the Kimpton RiverPlace! The stunning location, cozy holiday atmosphere, and, above all, the incredible staff make it a destination worth visiting. An easy 5-star stay – we’ll definitely return!

I grew up in Portland and come back a few times a year to visit my parents, I prefer to stay in a hotel so we usually get two rooms - one for my husband and me and one for our two kids. We normally stay at the Nines but decided to switch it up for the Kimpton Riverplace. I booked through Amex Fine Hotels and Resorts. The Riverplace has a great location - right on the river and close to the sights. When I was growing up it was the nicest hotel in Portland. The rooms are nice but the bathrooms feel like a comfort inn. We enjoyed our stay but there were multiple service misses. We had a hard time getting on the WiFi and the front desk was not helpful. Room service was a mess. Food quality was inconsistent and our orders were usually missing items and the food was cold. Service felt lukewarm which I don’t expect with Amex FHR. To their credit, they really seem to care about providing good service because they repeatedly asked for feedback and tried to make things right. It would be great if there were no misses to begin with. As an aside, the bunk bed rooms are fantastic for kids because the bunk bed part is a separate room with couches and a TV. There does not seem to be much of a price difference between the bunk bed room and a standard room.