Homewood Suites by Hilton Portland Airport

This is our go-to hotel near the Portland airport. It is immaculate. Front desk is always super helpful. Leith is always there when we stay --I don't think she ever goes home. Rooms are always perfect. We'll see you next time we're in Portland.

Breakfast was awesome. While therewas no fruit, the meats and eggs were great. The room was fine and very quiet. Parking is no longer free, but front desk honored their app's free parking promise. Very close to the airport, definitely would stay here again

When I book an airport hotel, I'm only looking for 2 things. 1) a clean room, and 2) a shuttle to and from the airport. And breakfast. Three things. The website advertises that there is a free shuttle from early in the morning to 10 pm, but that is no longer the case. It is not entirely clear whose responsibility it is to find transportation if the shuttle is not available. Of the 4 times I needed the shuttle, it was available twice. One time the receptionist told me there was no driver (at 8:00 am on a Saturday), and I'd have to get an Uber. Download the app, set up account, find a ride... and then my Uber driver got lost in the airport parking lot... And I had to pay for it. And then the last time I needed the shuttle, I made sure to let the reception desk know in advance. They called a Lyft and had it ready at the time I requested - paid for by the hotel. So my advice to anyone reading this is to make sure you get your transportation through the hotel (whether it's shuttle or Lyft or Uber) so that they pay for it. Or go to a hotel that really does have free transportation. As for the rest, the room was clean and the breakfast was standard hotel fare.

Stayed for 2 nights. Room was clean and comfortable. We arrived late and front entrance is locked for security. Front desk employees are friendly and helpful for both check in and check out. Room included breakfast, my niece loved making herself waffles in the morning and the women working were helpful when request were made for more whip cream and filling up my cup with ice. Our only con was hot water took awhile to come on in shower and parking at night fills up fast.

We had a disappointing stay at the Homewood Suites PDX. First impression was the room was clean and big. We got in late that night and by the time we set up my adult son's fold out couch/bed it was 11:30 pm. I should have taken a picture but there was the biggest unknown bodily fluid stain on the mattress, disguised by a clean mattress pad – very gross! Also, it was very springy & lumpy. I went downstairs to report the problem and the front desk was very apologetic and offered to upgrade to a different room. But at this point it was near midnight and we were just way too tired to move 3 adults’ luggage. So they gave us a measly 15% off the bill. The king bed wasn't very comfortable either and there was no comforter or duvet like many hotels have, so we were slightly cold during the night. Also the pillows for the king … there was one large pillow that was thick and hard as a rock, and two tiny “half-pillows” about a foot square. Another thing I noticed was a kitchen drawer that was hanging down ready to fall off. The free breakfast had many choices but very lousy food. Also, there are not many "good" restaurant choices for dinner around the hotel. The area around the hotel is mainly industrial. There is the Cascade Station area, but we did not want to eat at fast food or Famous Daves.