The Grand In Salem Hotel

…surprised to find the Grand Hotel really was rather grand, splendid décor, well-appointed public spaces, a vast underground and very secure carpark and a not-too-bad restaurant to boot. The reception was very welcoming, efficient and correct at every level. My room well-appointed if a little soulless but there was plenty of hot water and big fluffy towels and the bed was comfortable, though the rag-bag of pillows, different sizes and none too new, were not so good. I had a decent dinner and chef even followed the instructions for nothing but a steak and some mashed potato, resisting the urge to add a garnish, thankfully, and accompanied by a very good red from a local winery recommended by the charming server.

We stayed a few days at this hotel while we were in town doing some wine tastings. Great central location with a truly incredible staff. Everyone was so friendly. Great breakfast for guests that didn't feel like your usual included hotel fare. Had dinner at Bentley's which is a great asset just off the lobby. Hotel even had a nice small gym with an indoor pool and the super bonus was a clean and inexpensive laundry room. Was nice being able to travel on our next leg of the trip with clean laundry.

We stopped for 2 days in Salem on our west coast Amtrak trip and wanted to stay downtown since we wouldn't have a car. I picked the Grand Hotel based on the reviews and its charm as a historic hotel. It was everything we expected and more. The staff at the front desk was first class. Always smiling and helpful. Cookies at check-in were nice. The lobby and rooms appear to have new carpet. Everything was nicely decorated and very clean. The complimentary breakfast was much nicer than the typical hotel comp'd breakfast, with changes daily. I'm pretty sure the hotel was full or almost full both nights, but our room on the second floor was quiet and restful. They even provided a white noise machine in the room. Mattress, bedding and pillows were very comfortable and, in fact, I slept better there than I do at home. Walking distance to many restaurants, etc. I would highly recommend the Grand Hotel

…. But not anymore. It’s old, the elevators creak, the furniture ancient and stained… it seriously needs updating. The lobby on the other hand is very nice, and their staff are very friendly and helpful. It’s a great location when visiting Willamet University, and it’s conveniently located downtown. The restaurant there, Bentley’s, was good and worth a visit. As for their breakfast, it was basic but it served us fine.

Very nice hotel in downtown Salem. Beautifully updated with super comfortable beds and soft pillows. The rooms are large and clean, with refrigerator and microwave and coffee maker. Staff were very friendly and willing to help with dinner suggestions. Will stay again when we return to Salem.