Hampton Inn Clinton

Once again, a great stay! This is my "go-to" hotel when I have to travel to this area! Rooms are clean, it is quiet, staff is friendly and accommodating - everything you want when you have to be away from home! I was at the end of a corridor (Rm 141), which was perfect, as I was traveling with a dog for a competition the next day (only stayed one night). No foot traffic, no banging of doors, and it was an easy exit down a short corridor to go outside. Breakfast the next morning had good choices, coffee was very good, and everything was ready for 6 AM. Check in ahead of time, and check out is fast. So long as I travel to this area, and they accept dogs, I will be making my reservations here!

Dear Hilton Corporate: If you are looking for an exemplary employee to rapidly promote up the ranks in your organization, look no further than Dahama the night manager at the Hampton Inn in Clinton, NJ. She is the exemplar of hospitality, just a brilliant exemplar of hospitality and customer service. When we checked in, Dahama was wearing a brilliant amazing technicolor sweater, and engaged with my wife about the joy of this wonderful garment. She helped us to pick out a room that we would like, and we dropped our bag before visiting relatives about 10 minutes away from the hotel. My brother in law and I both drive EVs. When we returned to the hotel about 10:00 p.m., we found a Hyundai parked straddling two EV parking spaces, blocking both Tesla destination chargers. I snapped a photo of the offending vehicle, and went to the desk. My experience with hotels in the past have been less than satisfactory, receiving a shrug of the shoulders and a response in the neighborhood of “what do you want me to do about it.” Not Dahama. When she saw the photo, she said she thought she remembered the person with that car. She looked up the person, called the room, called the cell phone, and called the room again. The owner of the car answered the phone, and came out to move the car away from the chargers. As an EV driver, I often choose a hotel based on the presence of an EV charger. The availability of a charger at an overnight stop saves 30-45 minutes when you get started the next day. You can’t do any more to build customer loyalty than to have someone as observant and thoughtful as Dahama at your hotel. While I love having her at the front desk, I will understand your wise corporate decision were you to promote her to a vice president in charge of customer relations.

God bless the staff at this hotel. Their patience and grace should be commended at every level. We stayed on Mother’s Day weekend of 2024. For some horrible reason organizers of a travel sport tournament felt this an appropriate time to host a sporting event, SHAME. Absolutely gross and disgusting and any sporting events that do this should be publicly shamed. Because of this the hotel was filled with the most horrific group of traveling sports parents and children I have ever witnessed. After years of those myself, even being a Hockey Mom for a team of the most dreaded type of traveling sports teams, I have never witnessed the horror these awful, irresponsible, should have their children taken away parents and their unruly spoiled children inflicted upon this poor hotel staff and the unwary patrons trapped by this hellscape of rude, entitled, obnoxious human trash and their parents. Unfortunately, and please hotel staff, this is my only constructive criticism that you not do this to anyone again, I was booked in the first room in the first floor next to the lobby and elevator. I was there for just over an hour before I had a full blown panic attack and meltdown. Please never book guests not part of the sports team in an area that will be heavily abused and definitely not in that room, always put the coach in that specific room. Not only was the cacophony unbearable in the lobby, an entire group of screaming, and I mean SCREAMING parents and children enter the room next to me which has an adjoining door. I am now surrounded on all sides by screams. But when the pounding on my door started to happen as the kids took turns throwing each other around, I had a full blown autistic meltdown. I publicly commend and apologize to the front desk person who had to take my phone call in that state. I was panicking and couldn’t regulate my voice and she was so gracious, calm, understanding and truly helpful as I apologized profusely at my panicked tone explaining I couldn’t help it. She graciously moved us to a top floor room in the furthest corner she could, which ended up being a slightly upgraded room. It was absolutely wonderful and an incredibly fast response to the situation. The staff did everything they could to control what should have been the responsibility of the parents. Parents, listen, please, this has always been an issue but lately is so out of control, YOU are why teachers are quitting in droves. Teach your children basic courtesy and manners. When these kids got in trouble, the mom corrected them not by saying “You shouldn’t do that.” But rather “Stop, we got i. Trouble.” The staff managed to keep the hotel VERY clean despite these horrendous children running up and down every hallway at all hours acting like psychopaths. This was actually above and beyond what I am used to both in the behavior of these kids and the ability of the staff to minimize damage. Every other time we have stayed in a Hampton with sports teams they always manager to fill at least one elevator shaft with food. The staff here cleaned each mess as it happened. Including a 6am hallway vacuum which woke me for breakfast(I was grateful as I wanted to wake at 6:00 The kids were already emptying the breakfast and by 6:20 am the sausage links were gone. They brought out patties but not the same. The breakfast minder was ON TOP OF IT! God bless this woman for her speed and efficiency in cleaning up after these disrespectful hooligans and their loud, obnoxious, inattentive parents. The hotel is a bit older and some rooms are not yet fully updated, but it is incredibly clean, the staff is amazing and I have never seen such an incredible masterclass at managing what has been the single worst experience with a group of traveling sports psychos in my entire life. If you are a parent who was part of this group, please say something. This behavior reflects poorly on the entirety of traveling sports teams and it is YOUR fault. Do better! To the Hampton Inn Staff, ten gold stars for every single one of you! PS - Hampton, you are my go to, even when I can book a fancier hotel. I love the consistency and breakfast waffles, but every time I book sports teams are unruly in your hotels. Please implement room assignment policies that restrict these people to sections of the hotel and demand better behavior for the sanity of your employees and regular guests.

Very impressive, the little touches here make the big difference. Nightlight in bathroom, fingertip towel folded like a flower. All other towels folder very professional. Somebody cares!!!! Breakfast was equally great. All the food was displayed with care. It was very clean and we had a large assortment of delicious food. The only little disappointment was that the manager on duty was continually on the phone. We hope it was business related and not private! Still this hotel deserves a 5 out of 5.

Had a problem yesterday. I spent 2 nights here and booked a third for yesterday thru CLC lodging but some how it booked 2 rooms. 5 hours after booking I went to check in. I told receptionist and manager I don’t not need two rooms. I am by myself, but manager said I have to pay for two rooms. I asked her how outrageous that sounds like evidently clearly there was a glitch issue, but she insisted for me to pay for a second room. They said they need at least 48 hour notice when I do the math it was five hours. Needless to say, I left without checking in I will not return and I am failing this hotel. I can’t believe they act like this is a Third World country I also put a complaint in with Hilton honors.