TRU BY Hilton Sharonville is happy to welcome your pets with open arms. You may bring up to 2 pets, weighing up to 75 lbs. per pet. A pet fee of $75 per stay is collected by the property upon arrival and provides for additional cleaning and amenities. Cats are not allowed, and there are convenient pet relief areas nearby. Enjoy peace of mind knowing your pets are welcomed and cared for at TRU BY Hilton Sharonville.
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Pet-friendly guarantee
We personally verify each pet-friendly stay upon booking.
Lower rates
Trusted low rates - often cheaper than Expedia, Booking & BringFido.
Earn rewards
Join Romingo Rewards for free and get cash back on future travel.
ESA & support animals
Travel with your support animal - no pet fees, ever.
glennfam
5 months ago
2/10
This may be the worst run Hilton I have every stayed in. Property is new, but had hot water and water pressure issues the entire stay. I understand things happen, but GM avoided meeting with guests, would not return calls or emails, and refused to refund stay. There are tons of options in the area - stay away from this one.
W9792XHelizabeths
5 months ago
6/10
Overall, the cleaning staff are great and the room is very clean.. and the coffee is strong. Sadly, those are the only positives. Very expensive and still got old scratchy towels with worn holes. After paying in advance, I still got hit with a $150 dollar 'hold' that I was supposed to know about (still not sure how I was supposed to know that). Staff at the front desk are rude and unhelpful. The shower looks impressive but was wobbly and the water temp kept fluctuating between luke warm and scolding. Oh, and the breakfast bar included rubbery bagels, pancakes, and bagged chips/snacks. Not worth the money.. too many other places to stay in Sharonville.
jimlK4963TW
a year ago
2/10
Let me preface this by saying I am almost 70. OK, boomer. Now, Tru seems to be built on a minimalist concept. A minimum of amentities: Minimal room space, one chair in room. Minimal storage space - no closet with clothes hanging in the open and suit cases on top of a shelf. Minimal conveniences - no in room coffee maker; no way to change position of clock on table. Minimal comforts - the mattress and pillows were only average; there was no way to adequately control the room temp; it was always too warm or too cold. Minimal safety considerations - the shower floor felt slippery and there was no way to open the shower door without getting water everywhere on the bathroom floor. Minimal choices at breakfast. Not even any plain eggs just western style frittatas. There was a lot of a few things however - noise from the nearby freeway and lights from the bathroom night light, a lamp switch and a smoke detector. All in all, I would never stay in a Tru again.
billrL9822CG
a year ago
4/10
The hotel is newer and quite nice. The front desk staff were very friendly and efficient. The reason for the poor rating is the pet fee. $75.00/pet is definitely out of line. Their site says "fees may apply". We definitely would not have booked here had we known the cost for a small, hypo-allergenic Scottie. Too bad we had booked online and had to pay for the room anyway. The pet fee virtually doubled the price for a one-night stay. Unacceptable. Maybe just state the pet fee in the description.
jodsquad
a year ago
10/10
One of the best hotels we've ever stayed at and we highly recommend! Pretty much perfect from the front to desk to the room. Super clean every where inside and out. The rooms have exactly what you need and we had a nice e view from the 4th floor. Breakfast was delicious and good options, ever for people like me who don't eat meat & dairy (variety of bagels, english muffins, oatmeal with dried fruit / nuts, mini muffins and more). Only issue was that there were no pool sticks at the pool table...staff said they were broken. Can't wait to stay at another Tru in the future, for another soccer tournament or anything else.
Pet Policies
Does TRU BY Hilton Sharonville allow pets?
What is the pet policy at TRU BY Hilton Sharonville?
Are there size or breed restrictions for pets at TRU BY Hilton Sharonville?
Does TRU BY Hilton Sharonville allow cats?
Pet Fees
How much are the pet fees at TRU BY Hilton Sharonville
Pet Amenities
Are there designated pet areas or walking trails at TRU BY Hilton Sharonville?
11155 Dowlin Drive Sharonville, OH 45241
Policies
Check-in: 4:00 PM
Check-out: 11:00 AM
Optional Extras
Covered self parking fee: USD Free
Pet policy details:
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Located in Cincinnati, 11 miles from Cincinnati Zoo, Tru By Hilton Sharonville, OH provides accommodations with a fitness center, free private parking, a garden and a shared lounge. With free WiFi, this 3-star hotel offers a 24-hour front desk and luggage storage space. Guests can have a drink at the snack bar. You can play pool at the hotel. Cincinnati Zoo and Botanical Garden is 11 miles from Tru By Hilton Sharonville, OH, while Kings Island is 14 miles away. The nearest airport is Cincinnati Municipal Lunken Airport, 16 miles from the accommodation.
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