Hampton Inn Sandusky Milan

Great rates. Clean, comfortable and quiet. Management was incredibly attentive to minor billing issue, (CC company procedural snafu from CC over phone when making reservation from the road) by following up with me within 24 hours. Very special thanks for Cristal at the front desk for her warm welcome upon my late arrival, and helpfulness at check-out re: billing. This facility was a great place to stay, and it is dog friendly! I'd highly recommend Country Inn & Suites Sandusky South to any traveler!

We are taking my son to school and this was a stop on the way. It was late when we checked in and Diedre at the front desk was lovely. Room was clean and quiet. Surprisingly quiet for just off of the highway. Breakfast was the usual hotel fair - waffles, eggs and sausage, bagels cereal and some fresh fruit. We will definitely make this our stop on the way to see our son.

Good hotel for stopping off highway. Room was clean, staff was friendly, bathroom was clean. Breakfast was average hotel breakfast. Price of the hotel was very reasonable. Would stay again if passing by the area. We didn't have any issues with our stay.

Beds are hard. Bathrooms outdated. Carpet not swept. I always lift mattresses, pull sheets down, look in pillows, all were very clean! Brkfst cld hv been better, they had eggs & sausage patties but no biscuits or gravy or croissants to put sausage on. No pool open but they sd we cld go down the street to sister hotel (who wants to do that, what an inconvenience). Our 1st room smelled like someone had a smoking fest in it then sprayed febreeze so I went to front desk & asked for a different room, so much better smelling. Luke at the front desk was exceptional, helpful & most courteous. He shld be promoted to Mngr. The blonde girl the next morning at the desk complete opposite, seemed as if she was dazed and confused. We were here May 29-30, normally we stay at the one in Port Clinton however this was Memorial Day Wknd & that one had no vacancy so we ended up at this one in Milan. The one in Port Clinton has softer beds, up to date bathrooms, swept carpets, open indoor pool, very nice breakfast and super clean! The current mngr here needs to perform better, there is no reason the pool shldnt hv been open by Memorial Day Wknd, breakfast needs improvement and the room that smelled horribly like smoke should have been addressed by room service & mngt shld be spot checking rooms weekly. Mngt shld be having conversation with housekeeping advising them if they come across smoke smelling rooms as they are cleaning what to do in that instance. There is no excuse for a guest to walk into a room that smells that badly from smoke and then to hv a maid/housekeeper just spray something to hide the smell is ridiculous and pure laziness. I hv housekeeping experience in a cpl of nice hotels it’s not a hard job to keep a clean room. Overall a nice hotel just needs good management which at this time doesn’t exist. Again, Luke is a terrific asset to this company and I hope the owner(s) recognize that!! (He knows what it takes).

I was surprised that it was so clean and Hotel was nice inside. Staff were very nice, breakfast was sufficient with fruit, cereal, toast, bagels, waffles, eggs, sausage, coffee & juice. It was great to have coffee and hot chocolate free in the lobby all the time. Nicer than I expected.