Extended Stay America Suites Cincinnati Blue Ash Reed Hartma

The most disgusting hotel I have EVER been in. For starters the bathroom was absolutely NASTY. The toilet seat had body fluids from the prior guest. The bathroom floor was so dirty that the white floor tiles were black. Good ole bleach and a little elbow grease removed the stains. It is obvious that the hotel staff take no pride in their work. I wouldn’t recommend this place to my dog

During my month and a half stay, my towels, sheets, and dish rags were replaced only twice. I was informed this would be a weekly service, but obviously it was not. The building and rooms are not clean as well. The carpets smell, the lobby smells, and the rooms smell even worse. Overall, way too expensive for the quality and service.

This place is grotesque. Lobby and carpets smell to the sky. It needs to be cleaned very badly. The room smelled just as bad an lead to a bad night. A comolete waste of money. The minute you walk in the building you feel regret. Dirty table tops and floor in the dining area (breakfast bar). Crumbs and particles everywhere. Stayed on the third floor and the hallways was tolerable in smell but not too much better. Seriously, just get the carpet cleaned professionally. If you're in the road like we were, go somewhere else unless you've been here (to this review) three months out from it's post date. This place is just atrocious.

Very expensive and not even an elevator. How is a person with a handicap expected to get to their room? Service at front desk was OK but very slow as an inexperienced young woman tried to deal with all those waiting.

I was/am surprised at any review for this hotel that is not excellent. I am on my 2nd month of an extended stay and relocation to the area. I have experienced nothing short of excellence in all areas for my stay. Value, cleanliness, security of vehicle and possessions and professionalism of stay. I am a seasoned professional, traveler and military Veteran. So, I have high expectations. Thanks for my stay and a job well done! Dave Hezlep