Aloft Manhattan Downtown Financial District

I had one of the worst hotel experiences of my life here. If you’re considering booking this place — don’t. Spend a little more and stay somewhere better. We arrived late at night (April 25, 2025) with a confirmed reservation. After checking in and leaving briefly to eat, we came back only to be told there was a “problem” with our reservation and that they had moved us to another hotel for the night. It felt like a clear case of overbooking and poor management. We had no choice but to accept it and waste precious time on a short trip. The next morning, when we returned, we were promised a room “in 30 minutes.” An hour later, still no room — and no shower. We had to leave our bags again and miss out on our plans because of the delay. When we finally got into a room later that night, it was boiling hot. I set the AC to the lowest setting, but it didn’t work at all. Worse — the window was left open, clearly a trick to make it feel less suffocating. The staff never warned us. By 5 a.m., I still couldn’t sleep. I spoke to the front desk and all they offered was, “open the window.” For $350 a night! I asked to escalate the issue, but they claimed the “general manager” was “on a plane” at 4:30 a.m. — obviously not true. This hotel ruined our trip. It stole our rest, wasted our time, and left us frustrated and angry. Please, do yourself a favor: avoid this hotel at all costs. It’s not worth the money, the stress, or the disappointment.

Nicole is super nice and she makes the most amazing drinks. Always a vibe there especially with the music going. 10/10 for me. It’s about time the bar here comes back to life. I decided to upload a picture of one of the mojitos she made for me. The best

Nicole is the best bartender ever!! She makes my experience memorable every single time. Every time I visit she remembers what I like and treats me so nice. And she makes the best drinks, would recommend her every time. Can’t wait to go back just for Nicole!

I had an amazing stay overall. Great location, good room size and excellent service. Special shout-out to Jeremy at the front desk—he truly made my stay exceptional. I would highly recommend this hotel to anyone visiting the New York City.

Aloft Financial District (FiDi) in NYC is an EXCELLENT choice. The whole team is top shelf, especially Valiesha at the front desk, and totally focused on the guests’ experience. The location can’t be beat, close to the Subway & Downtown. Restaurants & bars abound. Don’t miss a visit (or several) with Nicole at Bar WXYZ. So good! Will be staying here again and again!