Quality Inn Cortland University Area

The lobby was ok looked clean. When I got to the room it was a totally different world. A huge hole in the wall, dirty bath tub and toilet, peeling paper, hairs on the floor, and general tiredness everywhere. Needs new cleaning person and a major face-lift

This hotel was awful. Every bit of wallpaper was cracked and falling off the walls, the room smelled like an ash tray, the carpet was disgusting, and the shower had cracks and mold. Our saftey lock screws were so loose that the lock did not work. Outside our room, there was a mop bucket and dirty towels left by a neighboring room for 2 days. It was check in weekend for a local college and they charged 300 dollars a night for this room that was disgusting.

Stayed here with my daughter, November 2023. The room was dirty, bathroom gross…..human hairs all over room and mold and peeling wall paper. The carpets were stained and filthy. The halls and stairwells smelled like urine and cigarettes. Do not waste your money.

Front desk girl was very sweet, but that’s the ONLY positive thing. As soon as you enter the hallways you can smell cigarettes, urine, and must and there are visible nasty stains all over the carpets, the room was disgusting, bed was very obviously unchanged. Dirty, smelly carpeted floor with obvious stains and spills, dirty bathroom with mold and peeling wallpaper, stray human hairs all over the bed sheets, had to wait around the front desk a while upon checkout. For a non-smoking place, it smells like an ash tray. Pass. The city of Cortland should be ashamed that businesses like this are open and serving people.

I would give all of the staff here 5 stars as they were friendly and helpful and whatever I needed they supplied it. The bathroom needed the water stained ceiling tiles replaced along with a shower head that had a nasty build up from the water. The light switch plates looked dirty in the area of where you toggle the light on. A piece of wallpaper was coming off above the shower wall. The chairs to sit in looked like they could you some new upholstery as they were worn and had a few spots that were very warm. The AC ran well even though the cooler weather didn’t warrant much use if it, however, it always seemed to be humid in the room and the carpet felt like it was retaining any moisture in the air. The outside columns of the overhang are rotted. It was very difficult to get the luggage rack or someone in a wheelchair through doors that don’t open automatically. Hopefully, with some repairs maybe it would be better.