Spark By Hilton Winston Salem University

Three stars because of the friendliness of the front desk staff, but honestly, this was a very disappointing stay. The cleanliness of this place is questionable. There was a used washcloth hanging on the shower curtain bar, and the worst part was that we found a bullet on the floor next to the chair. This wasn't a case of us searching for something wrong, but these things were right in the open. We were told that a manager would reach out to us, possibly to give us free points for our inconvenience, but I never heard back and it's been 2 weeks. Also, the bagels were hard as a rock and very obviously stale.

Seems to be newly renovated and overall comfortable stay. But the biggest call out that drove me to leave a review were the extremely kind, cheerful and welcoming employees working the front desk both days we were there. Despite one being there at check in, late evening and still the next morning, the positive attitude and friendliness was amazing. There to help, quickly and with a smile. And another so helpful and again, positive and welcoming - both ladies above and beyond, but genuine. Seems so rare these days and was appreciated! I didn't note there names, but the ladies were working the evening of 10/25, day and evening of 10/26. Overall the property was neat and comfortable. Would definitely consider staying again.

huge room with very comfy king bed. Crisp clean sheets/towels. Easy access to room from Hwy 52. I love the minimalistic esthetic of the Spark hotel. Brittany at the front desk when we checked in was AWESOME!, friendly &, didn’t stop smiling.

They won't work with you if your plans change so you lose your money if you paid ahead with app so I will be tring to find other places to stay. I travel for work so losing a day instead of letting me reschedule is alot of money. So that tells me they don't need my business. This is second time it's happened so no third. I've stayed here alot but won't be staying there anymore. It can't be that hard to reschedule. Just means to me they are to lazy to do so. Most other places will work with your schedule if they can. These guys won't at all