Pine Valley Motel

AS I start this review I'm well aware of the devastation Helene wrought across NC. (It hit our area of Florida too, but the topographies are so different, the effect was MUCH worse in NC.) I sure hate to kick the AREA while it's down, but... I feel I'm forced to give my impression. It genuinely saddens me to leave a bad review. I've been privileged to be a corporate pilot for 35+ years and I've flown pretty much everywhere in the USA (with the exception of Pacific NW.) So I've seen every type of hotel in existence... from 5-star to 0-star. This place was bottom-tier. Upon initial calling for reservations, the person answering had an extremely thick Indian/Paki accent. I could not understand about 50% of what they were saying. We got thru that. Upon arrival; no owner or manager there; the Construction crew gave me key to my room! I kid you not. The room was recently re-furbed: but I'll try to show in my photo essay some of the screwed-up issues. Due to weather emergency we had to leave early and (forget any concept of hospitality; the owner was argumentative and extraordinarily unpleasant to deal with. Ohhh yeah; WiFi not working, ever. Overall impression: literally a curry-stinking (and I like curry!) Third World S-Hole. Photo captions: 1): Room design terrible! You can't reach light switch from bed without falling out of bed. 2): The curtains held heat in that spot and so thermostat not working. 3): I'm first renter in the room but still damage to walls. 4): No girl could put her make-up on with that lighting. 5): Hated this switch. I'm old guy, so up several times to pee. Light come on full blast each time, waking me fully up. HATED THAT. 6): Third World construction standards everywhere. 7): Yup; that's a hole in ice bucket. 8): Shelf situated right above "desk." Naturally, I banged my head on sharp corner as I stood up first time. Painful; bled a lot. 9): Used desk... apparently from Goodwill. 10): Attention to detail. 11): I moved to second room due to barking dog. Still couldn't reach light switch without getting out of bed. Not in photos: Whole place REEEEEEKED of Fabuloso!! YUUUCK!

This place is a TOTAL DUMP. Looks nothing like the pictures on the website. I called the motel twice to ask about the location and could not understand the owner at all, heard children in the background. Asked if I should call back because I thought I was interrupting something, but it was the same when I called back the second time. This place is just plain weird. I would avoid.

We were there for 4 nights. We had a few issues with room assignment upon check-in, but the folks there went above and beyond to move us to another building next door to our friends. We were in one of the newer buildings and have no complaints with the room. They are currently updating the rooms in the other buildings as well. The reason I didn't give it a 5 is they were attempting to seal the asphalt in our parking area, and it was a slightly sticky mess the first day. We would stay there if we returned to the area, asking for the building on the right as it was in the corner and away from the traffic.

This place is a dump and there are no refunds. No wonder. They rope you in with a cute picture and I have no idea where all the good and excellent reviews are from. I understand some of the rooms have new floors and have been updated somewhat, but the room I had was revolting. Every piece of furniture was ripped and stained, the blinds were broken, and the was a hole in the paneling There was dried old food in the utensil drawer. There was a huge pile of dead air conditioners and other assorted trash all over the place outside, and some pretty sketchy characters. I stayed one night although I paid for a week and I knew I wouldn't get my money back. As a single woman, I just did not feel safe. I should have taken some pix but I just couldn't bring myself to.

My family has stayed at this motel for several years now for our annual family reunion. However, each year, the motel has gotten progressively worse and this year topped them all. After checking in, we discovered the door to our room wide open with a horrible Axe-like smell coming from it. Later on, I discovered that without the Axe smell, the room actually smelled like dirty feet. I would have opened the window but the screen was bent and broken and bugs could've gotten in. Spread throughout the parking lot and in front of our rooms was trash and miscellaneous junk. Not small stuff either, enough to make it look like a junk yard. Beds for family in other rooms did not have sheets on them and when we inquired, the owners insinuated we had stolen the sheets. There were homeless people camping out in their cars in the parking lot. At no point did I feel like my belongings were safe inside our room. The shower was okay although I don't care for my shampoo and conditioner to come from ketchup packets. The rooms are very dated and extremely overpriced. Our lamps either didn't work, were missing shades or had two different types of bulbs in them. The towels qualify for Dollar Tree status. When I asked about the $283 bill for two nights 😳 I was told I was getting a deal at $129/nt since it's normally $179/nt. That's insane. These owners think they're renting out rooms at the Westin or something for that price. If there was ever any doubt, this last trip sealed the deal and our family reunion will be held elsewhere in the future.