Hampton Inn Spring Lake Fayetteville

I visited this location 21-23 FEB. Let me break down my experience. I am an army veteran with high anxiety/OCD. Interactions are EVERYTHING to me! Breakfast: Now breakfast wasnt a 5-star restaurant quality & that shouldnt be expected at a hotel breakfast bar. However, it was a nice spread. You could definitely eat there every morning to start your day and not be mad at all. I just wish the coffee was better. I am a coffee snob lol They also have a mini supermarket equipped with frozen meals, drinks, snacks & drinks. Rooms: I shared a Double Queen Suite with my sister Rm 104 I believe. The room was HUGE. I have stayed in many hotels. We had so much room it was ridiculous. It felt like a mini condo. The bathroom was a decent size (I just wish it was a walk in shower). The kitchen area was appreciated. (Microwave/mini fridge & sink; with lots of counter space) The living room area has a couch and chair. Like I said we had SPACE. Service: Ms Toya, Judea & Eric were amazing. I dont think I had a question they couldnt answer. Coming from MD; the ease of conversation and the happiness of their attitudes were so appreciated. Stellar Staff! Location: Okay so I gave this a 4/5. The hotel is tucked away. My GPS had me go past it a few times. They also have some outside construction going on; which makes it difficult to know if you are in the right place or not. Parking: Even with construction there was plenty of parking and I never felt unsafe. I definitely recommend this hotel to anyone looking for a piece of MIND!

Nice, clean, quiet, free and well lit parking, cordial and responsive staff, updated rooms, bathrooms have been completely renovated, comfortable bed, includes hot buffet breakfast, nice size fitness room...you can't go wrong here. We won't hesitate to come back here.

Eric at the Front Desk is money well spent by the Hilton Family!! Just remarkably hospitable during our short stay. From our warm and helpful reception, that genuine smile and warm vibe really made us feel at home. We accepted and used his dinner recommendation and enjoyed the delicious food. Here’s the BEST PART: when we returned from dinner, Eric had warm, fresh out of the oven cookies waiting for us!!! Yup, we picked the right hotel!

I tried checking in shortly after 1700 (5pm). My crews were all placed on reservations for staying at this hotel for 3 days. When we arrived at the hotel the front desk agent refused to allow me and my crews to check in because some of them were under the age of 18. I explained to the front desk agent that they didn’t book the reservation but my company that I work did. And it’s a Fortune 500 company as well…The crews were scheduled to be recovering and turning power back on for the local community surrounding Fort Bragg. This front desk agent REFUSED to make an exception and REFUSED to call the GM manager for him or her to make an exception to the rule. The men are just trying to sleep and do what’s best for the community and this individual who was working refused to do ANYTHING. This took place on November 14, 2023 and I encourage Hilton to look into this as my men will be sleeping inside their work trucks as the desk agent REFUSED TO HELP AND WAIVE the “brand standard”. This is not except-able and i fill be filling a corporate complaint on my company not allowing us to stay with ANY Hilton Hotel period.

A clean hotel with a decent beds, clean sheets and towels makes all the difference. Well done. The hallways were clean and clear, the elevators worked. The staff are friendly and helpful, the complimentary breakfast was workable with some choice, overall, a good place to stay I would stay again.