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Hampton Inn by Hilton Charlotte Matthews

9615 Independence Pointe Pkwy Matthews, NC 28105

7.8

Very Good

697 reviews
pet fee
$75 pet fee
pet allowance
2 pet maximum per reservation
pet size
50 lb. weight maximum

Hampton Inn by Hilton Charlotte Matthews is a traveler's favorite pet-friendly hotel in Matthews, NC. Hampton Inn by Hilton Charlotte Matthews welcomes 2 dogs up to 50 lbs. with a pet fee of $75 per pet, per stay. This fee will be collected directly upon check-in. A convenient pet relief area is located nearby. Both dogs and cats are welcome. Enjoy peace of mind knowing your pet will be as happy and cared for as you are throughout your visit.

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Hotel Amenities
Pet friendly
Free Wifi
Family rooms
Swimming pool
Outdoor pool
Non smoking rooms

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What People Are Saying

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Travelman360

4 months ago

2/10

Out of hundreds of Hamptons we have stayed in over a 10-year period, this has to be the worst for so many reasons. The two main ones are that the desk staff was very rude and wouldn't even recognize my Gold status and even asked me to return one of my two allowed waters from my room and refused my snack. Second was the shower, it look like a murder had happened just before we arrived, and the desk clerk didn't want to even discuss it. He down graded my paid room in an 80% empty hotel just because he didn't like that I was white. Please avoid this place at all costs.

783realr

7 months ago

4/10

Good things: Was also close to the highway, shopping, and restaurants. The mattress was firm so was comfortable to me. Bad things. The bathroom seemed recently renovated. Vanity only had one sink and the shower appeared to have pencil marks from the contractors. The toilet was clogged when we arrived. When I went to the front desk I was handed a plunger to take care of it. I don’t mind clearing toilets, but I’d rather have the plunger in the room rather than having to do the walk of shame when it wasn’t even my fault…savage. The heat blew and didn’t seem to have an auto shutoff so I woke up in a puddle of sweat. Overall, wasn’t impressed. I wouldn’t choose to stay there again.

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K6774YUmauriceh

10 months ago

2/10

It was a late check in and walked into an awful smell in a dark lobby area. We walked in to the room with a pealing ceiling which was falling on the floor and actually hit me on my shoulder. Noticed a square cut ceiling in the bathroom and a dirty bathtub with bugs in the sink. Ac unit was not working properly and walls had stains on them. Woke up the next morning and elevator was not working!!! Breakfast was not good and very limited!!!! A weekend trip turned into 1 night and we checked out!!!

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whyyat1

10 months ago

2/10

Note: I sent this to Hilton Hotels and they never responded. We had been going to this hotel for probably 20 years and stayed there at least 25 times over the years: Final review for this place . It's been steadily declining for the many years we have stayed there. BTW, the sewage smell has been there for years, and nothing has been done about it. This hotel has been so convenient for family that we kept going back thinking it will be better this time, but it never is. It is worse. This time (since they require you to get your room in person instead of being able to select it on online) we requested a modification to our selected (by them) room and asked for something not facing Independence Blvd. We indicated a suitable room on the chart, and decided to go to dinner instead of waiting around for the room to be ready. Halfway thru dinner we got a text that our room was ready. So when returned to the hotel, we got our keys and went up to the room. When we opened the door, not only was there several towels piled on the bathroom floor, but the beds had not been made and there were sheets everywhere. In addition, there was VOMIT in one of the beds which had just been left there. So we had to go back downstairs and go thru the hassle of getting another room. We completed our scheduled stay (bathroom wasn't very clean) and drove away, never to return. There are so many other choices in the area, you can definitely find something better than this. Stay away.

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NCTravels919

a year ago

4/10

This is an old, run-down property badly in need of maintenance. My first room had a toilet that wouldn't stop running. I lifted the tank lid and the supply hose popped off and sprayed water everywhere. The arm that lifts the chain for the flapper was jammed against the tank and would never have worked. Clerk gave me another room. The A/C in that room didn't work for the first two hours before finally kicking in. The chain that operates the roller shade on the window was gone, so the shade could not be raised. The room had not been re-stocked, so there was only one paper coffee cup. There was a plunger next to the toilet wrapped in a shopping bag. Flies were buzzing around the coffee urns in the morning, so I didn't bother to look at the food area. The clerk upon check out was stone-cold. I thought a Hampton was a safe bet. Wrong.

Pet Policies

Yes, Hampton Inn by Hilton Charlotte Matthews is very pet friendly.
Hampton Inn by Hilton Charlotte Matthews welcomes 2 pets per reservations
Hampton Inn by Hilton Charlotte Matthews welcomes pets up to 50 lbs. There are no breed restrictions.
Hampton Inn by Hilton Charlotte Matthews does allow cats.

Pet Fees

Hampton Inn by Hilton Charlotte Matthews has a $75 per pet, per stay pet fee.

Pet Amenities

Yes, Hampton Inn by Hilton Charlotte Matthews has a nearby pet relief area within walking distance.

Where You'll Be

9615 Independence Pointe Pkwy Matthews, NC 28105

Important Information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

This Matthews, North Carolina hotel is just off Highway 74, within 20 minutes' drive of Central Charlotte. Features include free property-wide WiFi and a 32-inch flat-screen cable TV in every room. A coffee maker is standard in every Hampton Inn Charlotte/Matthews room. Each guest room is also equipped with ironing facilities and free local calls. Some rooms offers a microwave and refrigerator. Guests at the Matthews Hampton Inn can enjoy a hot breakfast every morning. An outdoor pool and a business center are also available. Bank of America Stadium is within 15 minutes' drive of the Hampton Inn near Charlotte. The Presbyterian Hospital Matthews is about 1 mi away.

pet fee
$75 pet fee
pet allowance
2 pet maximum per reservation
pet size
50 lb. weight maximum

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Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
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