Super 8 by Wyndham Greenville Illinois

I was in the Greenville area to visit my girlfriend and some friends in the area, and since it was colder outside I decided to stay here again for a night after a positive experience in October 2024. Unfortunetly my most recent stay was a mixed bag. PROS: -Check in was fast, and unlike my last stay, the front desk clerk was extremely friendly, and provided me a reciept for my stay. That was very much appreciated. -The beds were very clean. -The price for my stay was an excellent value -I requested a wake up call and the night staff was courteous when I asked. I recieved it at the time requested. -The Housekeeping staff appeared to be extremely friendly, especially the woman cleaning on the 2nd floor in the morning of January 20, 2025. CONS: -I was in room 212, and it did not appear the room was vacuumed thoroughly. As there was some debris and/or food crumbs all over the floor, especially near the beds and window. One of the beds had a napkin or toliet paper left behind which I disposed. -The chair by the window had a large stain on it. While not a huge gripe, it looks like it could use some cleaning solution or a replacement. -The bathtub appeared to be worn, with a small chip and some yellow spots visible. I did not use the bathtub/shower for this day so I can't comment on the water pressure. -My key card stopped working to get to my room before I was ready to check-out. My card worked on the back entrance so it only affected the lock in 212. This happened around 10:30. There was no one at the front desk or lobby when I went down. And when I dialed "0" on their assistance phone as instructed, no one responded and I was there for 5 minutes. I ended up going back upstairs, and asked the housekeeper to let me in, and she was extremely kind and understanding. -Check out was non-existent. Once again there was no one at the desk around 10:40 AM, and I was on a time crunch so I left my key card at the front desk and left. Overall I got what I paid for and I believe I was there on an off night. However, I would advise to make sure guest rooms are throughly vacuumed before assigning them to guests at check-in. And for someone to be at the desk at least between 10:30-11:00 for checkout

I stayed here for one night for Greenville University's Homecoming Weekend. Check-in was quick, and I was greeted to a spotlessly clean room on the second floor. I appreciated the quiet location, comfortable bed, and the friendliness of the night staff when I requested a wake up call. Check-out was a smooth process as well. I would stay here again if I needed a place to crash in the Greenville area in the future.

Haunted house for sure. We were visiting a school for my eldest daughter. This was the worst experience ever. The only good thing about this place Chris the night person.

Staff goes out of their way to make your stay comfortable and enjoyable. It's nice to be treated with a friendly attitude...

Very nice staff and comfortable room! The bed was very nice and since I can’t do steps they gave me a first floor room!