Hillwinds Inn

We pd $200 . It was worth $80. You had to hold down the handle to get the commode to flush, you couldn't hear the TV over the AC. I had to cover my head with a pillow to try and drown out the AC. 1 little soap for 2 people. Really pathetic!!! We were in room # 114

My wife and I have had a good experience with the balcony rooms upstairs but not so much with the common rooms on the ground floor. This current experience was very disappointing because the people staying in the neighboring room brought a big dog with them then they left him there for hours while they shopped and he barked. We talked to the management several times with no avail. Management said they welcome pets. They claimed they were fixing the problem but they did not. Also they refused to refund any of our money even though we tuned in our keys. I would say stay away from this place till they find new management.

We have been to Blowing Rock numerous times, but this was the best hotel choice we have ever made. Hailey was incredibly helpful, directing us to the latest best restaurant choices, providing us with wine glasses for the room and everything we needed to have a memorable weekend. This hotel is truly a gem. If you book it, you will return. It is clean, roomy and very up-to-date.

We had a great overnight stay in Blowing Rock with our dog. This was our second time staying at this location. It is only a few minute walk to the shops and restaurants downtown. Our room was clean and quiet and spacious. The staff at the inn was friendly and helpful.

My husband and I paid over $300.00 last weekend to stay in the Tarheel Suite. We checked in around 6:00 and went straight to dinner. We ended up coming back around 10:00. At that point, we were ready to shower. However, the water was a disgusting brown color. We let it run for a bit and it never cleared up. We called the emergency number and they said to let it run and that they might have been working on the pipes. They were not interested in making any other effort to solve our problem. We let it run for a little longer and the water was still gross. I went to bed, with no shower and after teaching kindergarten all day. I never go to bed without taking a shower. When we called first thing the next morning, someone came to take pictures of the water in the tub. We ended up having to move to a standard room across the parking lot (we paid for a suite) and we were told we could only use the shower in that room. So, we had to pack all of our stuff up and move to another room in order to shower. For $300.00 a night, I should have been able to shower in the room I paid for. I have asked for some sort of compensation since we were without useable water for 14 hours of our stay and had to move to a less expensive room in order to shower. After waiting for a week to hear back from someone, I called again. Melissa called me back and told me that they would not be able to refund my money since it was a city water problem. Melissa, please explain to me why you think I’m dumb enough to fall for that excuse. If it was a city water problem, then the water in the standard room would have been the same color. I know 1/2 of the property is not on city water and the other 1/2 is on well water. DO NOT STAY AT THE “INN”.