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Candlewood Suites Asheville Downtown an IHG Hotel

49 Tunnel Road Asheville, NC 28805

7.6

Very Good

45 reviews
pet fee
$30 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

Candlewood Suites Asheville Downtown an IHG Hotel is a quality pet-friendly hotel in Asheville, NC. Candlewood Suites Asheville Downtown an IHG Hotel welcomes up to 2 dogs of any size with a pet fee of $30 per night. This fee will be collected directly upon check-in. A grassy area is located nearby for pet relief. Both dogs and cats are welcome. Please contact us directly if you have any questions about bringing your pet along—we're here to help!

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Hotel Amenities
Pet friendly
Free Wifi
Swimming pool
Free car parking
Non smoking rooms
Fitness Center

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What People Are Saying

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sarahU3745GQ

a year ago

4/10

Agreed regarding the staff! Only manager is helpful ***WARNING tons of homelessness people there..everywhere! No kids or females should walk outside the gates. The rooms were joining so that was great. Our ac wasn't good in 1 room. They did offer full bottles of dove soap Shampoo & conditioner!

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JSG21

a year ago

2/10

The absolute rudest, laziest and most unfriendly staff at any hotel I’ve ever been to and I’ve stayed in no less than 750 hotels around the world. Our room has ants everywhere. I asked for it to be cleaned “this morning” when we left and we return at 530 and of course nothing. No one answers the phone when you call the desk. When my wife and daughter got here around 10pm last night there were five families in line to check in and NO ONE at the desk or anywhere to be found. I’m an IHG Diamond member which means nothing here at all but I can’t imagine the service regular guests experience if we’re supposedly their top customers. We are here as a small group providing a large free dental clinic to the Asheville community and they speak to all of us like we are trash. IHG should come ASAP and unannounced and try this horrid place out for themselves and then pull their flag. Speaking to the manager won’t help either. She was as rude as everyone else and I told her now I understand why her staff is so rude, they learn from her. Please don’t ever stay here. Seriously, sleep in your car before staying at this terrible place.

joaniemaria

a year ago

8/10

We stayed here because they have EV chargers for our vehicle. The indoor pool is nice. There is also a hot tub. There are grills for guests to use. It is away from the downtown area, which may be a little quieter. We noticed several homeless people around the back of the hotel near the building next door. Not sure what goes on there. The hotel has a rooftop terrace. I did not go up there, but it looked nice. It is not a very walkable area. We drove to a pizza place for dinner. I would stay here again. No breakfast included.

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sugarplum14

a year ago

10/10

We had a great stay at the Candlewood Suites in Asheville. What an amazing little town. Hospitality was great - I would recommend training staff better in the area - no one seemed to be from Asheville to give recommendations or advice - but that didn’t affect our trip. The rooftop bar and lounge area was our absolute favourite - and the teens in our party lived the proximity to McDonalds. We didn’t walk anywhere else but lots to do and see in the area.

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NewYorkWorldExplorer

a year ago

4/10

First visit in Asheville NC and the front desk was unwelcoming and not friendly at all. No Southern hospitality here. Location is also a disappointment as the hotel is not near downtown. The hotel is beside a grocery along a busy street with other “budget” chain hotels. It is also beside McDonalds where some suspicious characters were hanging out by the parking lot. Otherwise, the room was clean and bed was comfortable. One night stay is enough. I also found the town of Asheville to be overrated and in my opinion, pales in comparison with the Catskills or Woodstock and the towns along the Hudson River.

Pet Policies

Yes, Candlewood Suites Asheville Downtown an IHG Hotel is very pet friendly.
Candlewood Suites Asheville Downtown an IHG Hotel welcomes 2 pets per reservations
Candlewood Suites Asheville Downtown an IHG Hotel welcomes pets of any size. There are no breed restrictions.
Candlewood Suites Asheville Downtown an IHG Hotel does allow cats.

Pet Fees

Candlewood Suites Asheville Downtown an IHG Hotel has a $30 per night pet fee.

Pet Amenities

Yes, Candlewood Suites Asheville Downtown an IHG Hotel has a nearby pet relief area within walking distance.

Where You'll Be

49 Tunnel Road Asheville, NC 28805

Important Information

Policies

Check-in: 3:00 PM

Check-out: 11:00 AM

Optional Extras

Covered self parking fee: USD Free

Pet policy details:

  • Number allowed: 2
  • Weight Limit: no limit
  • Fee: $30 per night
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

Located in Asheville, 6.5 miles from Biltmore Estate, Candlewood Suites - Asheville Downtown, an IHG Hotel has accommodations with a fitness center, free private parking, a garden and a shared lounge. Among the various facilities of this property are a terrace, a bar and barbecue facilities. The hotel has an indoor pool, hot tub and a 24-hour front desk. The rooms is fitted with air conditioning, a fridge, a dishwasher, a coffee machine, a bath, free toiletries and a desk. With a private bathroom equipped with a hairdryer, rooms at the hotel also feature free WiFi, while some rooms have a mountain view. At Candlewood Suites - Asheville Downtown, an IHG Hotel rooms come with bed linen and towels. There's an in-house snack bar and guests can also use the business area. Harrah's Cherokee Center - Asheville is 1.5 miles from the accommodation, while Botanical Gardens at Asheville is 2.7 miles from the property. The nearest airport is Asheville Regional Airport, 13 miles from Candlewood Suites - Asheville Downtown, an IHG Hotel.

pet fee
$30 pet fee
pet allowance
2 pet maximum per reservation
pet size
No pet weight restrictions

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Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
Before completing your booking, please enter '0' pets at checkout, and our team will be sure to inform the property. No pet fees will apply to guests traveling without pets.

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